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Monthly Archives: December 2014

RCM, CBO and EPM Workflows / Technology Assessment

Posted on December 31, 2014 | Categories: RCM/EPM/CBO | Posted by: admin

RCM, CBO and EPM Workflows / Technology Assessment

 

Based on Client’s response to these questions/observations, in conjunction with an on-site assessment, Techcusp will be able to develop a customized solution to support RCM / CBO Implementation requirements, which we believe can help you achieve significantly better outcomes (increased collections, reduced AR, reduced denials, etc.) as well as reduced collection costs.

 

Assessment Topics / Workflows

 

 

·         CBO / RCM Overview
·         Billing
·         Payment Posting
·         AR
·         Systems
·         Organization & Staffing
·         Payroll & Other Expenses
·         Budget & Time-lines

 

 

CBO / RCM Overview

 

1 How many active providers are there in the system? Please provide the names and provider type?
2 How many locations are there in your practice? Please list the location names?
3 What is your automatic system back-up timing?
4 Provide a list of top 10 payers.
5 Provide list of payers that you utilize website logins for and include the types of information you use the website for (i.e. insurance verification, claims status, etc.).
6 How many remit addresses does the organization have in total?
7 Provide historical monthly net collections by practice for past 12 months.
8 Provide the average age of balances for payments received in the past 6 months (i.e. 30% of payments received were for balances 0-30 days, 30% for balances 31-60, 15% for balances 61-90, etc.).
9 What is your Gross Collection Ratio (Average Charges / Average Payments)?
10 Provide policies and procedures that are followed for RCM activities.
11 Do you utilize a lockbox?   If so, what vendor manages the lockbox?

 

Billing

 

1 What is the remit address included on claims?
2 Are you billing under a Group Name? If yes, please provide the following info.
  a. Group NPI #
  b. Group Tax ID #
  c. Medicaid Group PTAN or ID #
  d. BCBS Group PTAN or ID #
  e. Other Payer Group PTAN or ID #
3 Do any of your locations perform Lab services? If yes, provide location name and the CLIA #:
4 If a claim is not on file, what is process that you follow for resubmission?
5 Are encounter claims submissions and rejections tracked by location or by Physicians?
6 What is the turnaround time of receipt of the payer reports?
7 How are the rejections from the payer report processed?
8 Are these payer reports uploaded into software?
9 Explain the process for transmitting patient statements.

 

 

Payment Posting (PP)

 

 

1 Do you have a Payment Posting process documented / training manual available?
2 What is the process for posting the collection agency payments to the respective pt accounts (i.e. are collections fees posted in the system)?
3 Average daily volume of posting done over last 3 months
4 Productivity per person per day
5 Average time consumed per EOB/ Posting
6 Current audit % being followed
7 Provide audit checklist, if any is utilized
8 Insurance:ERA volume ($ and # of line items posted per day)

Manual volume ($ and # of line items posted per day)

9 Patient volume ($ and # of line items per day)
10 Number of refunds processed per month
11 Does your billing system allow for validation of payment against contracted or allowable rates per line item?
12 Turn- around time of payment receipt to posting
13 Is there a lockbox in use?
14 How are credit card payments processed?
15 What is the payment posting reconciliation process (manual and electronic payments)?
16 How are EOBs stored?   Are the scanned or stored on paper?

 

 

Account Receivables (AR) & Denials Mgt.

 

 

 1 What payers are you contracted with?
2 Are there any credentialing issues in your practice(s)? If yes, provide details.
3 Do you utilize the worklog in NextGen (or other RCM Platform) for assigning and prioritizing accounts to be worked?
4 How are coding denials handled?
5 Provide the list of top 10 CPT codes other than E & M codes – by location.
6 What collection agency do you use?
7 How do you identify underpayments?
8 What are your processes and protocols to do refunds?
9 AR trending reports:Please provide AR monthly trending reports showing AR for the last 12 months:

Total AR ($ and volume) – consolidated and by AR system if more than one system

Total patient AR ($ and volume)

Total credit balance AR ($ and volume)

DSO (days AR)

AR by payor ($ and volume)

AR by aging buckets (31-60 days, 61-90 days, etc.)

10 Collections ratio:total collections % (gross and/or net)
11 Denials reports:total denials ($ and volume) – consolidated and by AR system if more than one

denials by payor ($ and volume)

denials by denial type ($ and volume)

12 Do you have any claims/charges that are on hold for reasons such as credentialing, EDI, etc.?

 

 

RCM Systems /Billing Platforms

 

 

1 What version of NextGen / Platform are you on?
2 How long have you been on NextGen / Platform?
3 What modules of NextGen / Platform do you use (EPM, EHR, HIE, etc.)?
4 Do you have an AR being worked in a legacy system(s)? If so, what system(s)?
5 Have you been actively working on or completed system updates / upgrades? If yes, please explain setup changes and claims testing process and status.
6 Do you utilize claim edits in NextGen / Platform?
7 Do you utilize HIPAA X12 standard Reason Codes for payment posting?
8 How do you set up non-credentialed providers for specific payers in file maintenance?
9 Who is responsible to update the CPT and Diagnosis master file updates every year?
19 When did you last update your Fee Schedule (Charge Master)?
11 Do you have other systems that interface with NextGen?
12 What is the process followed by practices and CBO personnel to request new master file entries (i.e. new payers, new providers, etc.)?
13 Who is responsible to add new providers in NextGen?
14 Who is responsible to add other new master files in NextGen (i.e. Reason Codes, Dx Codes, SIM Codes, etc.)?
15 Please list all software that you use to manage the revenue cycle (system name and function)?
16 IT maintenance expenses:What is your annual IT maintenance expenses for RCM IT systems, including recurring license fees (exclude one-time license fees), training, implementation support, routine system upgrades, system administration, local hosting and server management (if any)
17 Please indicate the number of FTEs for IT support and system administration.
18 Is there a document imaging system and/or EHR system in place?

 

 

CBO Organization & Staffing

 

 

1 Number & Locations of centralized business office(s) (CBO) and/or other Operational Centers. List services performed at each of the above.
2 List the types of services/specialties provided and %s of total services for each:
3 Average number of procedures being done on a monthly/annual basis
4 Type of billing being done

  • Physician
  • Facility
  • Both
5 Who is responsible for authorizations and scheduling the patients?
6 Do you have any special contracts with the Hospital, Community Health Center/ Physician Groups/ Private Entities?
7 Do you have a policy and procedure manual related to the revenue cycle management process? If so, please provide a copy.
8 List the number and type of locations where services are performed
9 What is the total number of billable physicians?
What are the total annual gross charges billed?
10 What is the annual gross revenue?

 

 

Why Techcusp?

 

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

 

Contact

 

Mihir Desai

Partner – Technology Solutions

Mihir@Techcusp.com

Cell: +1 646.479.9539 / 201.258.4704 / 201.604.3480

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

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Careers with Techcusp.com – Account Manager for HealthCare Client in New York

Posted on December 30, 2014 | Categories: Careers with Techcusp! | Posted by: admin

Careers with Techcusp.com – Account Manager for HealthCare Client in New York

 

We are currently looking for an Account Manager for our Direct HealthCare Client. (Please see attached job description).  There is a potential for a 6 figure salary with an annual bonus on top.  This is an in-office position at our White Plains location with occasional travel to the client. We are looking for is someone who has a sales personality, but a solid understanding or background in healthcare operations.

 

Job Description (JD)

 

The Account Manager (AM) is responsible for the development, enhancement, and maintenance of strong business relationships with client(s), acting as the primary point of contact between key client-side management and Client’s internal resources. The position provides for the overall management and assessment of current product offerings. The AM oversees all company communications between the client(s) and Client’s, coordinates responses to requests for proposals (RFP’s), coordinates strategy meetings, liaises with customers during on-site visits/audits, provides for client satisfaction through various means such as satisfaction surveys, etc. This individual plays a key role in the strategic direction of the client relationship, including participating in the development of communication and marketing strategies aimed at facilitating feedback, researching and resolving client issues, improving customer satisfaction, and exploring new avenues of client engagement. The AM will interact and work proactively with all internal Client’s departments, including administration, medical management, clinical informatics, finance, etc.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Assisting in the adherence to key contract standards and service level agreements; monitoring Client’s compliance with all contractual requirements
  • Coordinating all communications between client-side representatives and relevant Client’s staff
  • Coordinating and enhancing work effort, workflow and communication internally across and amongst Client’s departments in the service of Client’s clients and the overall success of Client’s programs.
  • Responding to or coordinating an accurate and efficient response to client questions, concerns, requests in a timely fashion
  • Participating in the reporting metrics – in conjunction with Clinical Informatics and other relevant Client’s management – that illustrate Client’s performance vs. contract standards, projections, expectations
  • Liaising with clients regarding on-site/off-site visits and creating meeting agenda’s that optimize time/financial resources of both client and Client’s staff
  • Researching avenues to increase existing business relationships through additions to product offerings, new products, new territories, etc.
  • Coordinating the preparation and presentation of client marketing materials, requests for proposals (RFP’s), performance reports, product analyses, new business proposals, and ad hoc reports
  • Participating in the research, development and implementation of process improvements that increase client satisfaction/contract performance as necessary
  • Conducting internal audits and client satisfaction surveys
  • Working with Clinical Informatics department on new business projections/analyses and contract performance reconciliations
  • Perform all other duties as assigned

 

EDUCATION AND/OR EXPERIENCE

 

  • Minimum of Bachelor’s degree in business management (or healthcare related field); MBA preferred
  • At least 5 years broad based experience in account management/sales position
  • Documented history of successful account management/expansion in healthcare field
  • Prior experience working with a healthcare plan or healthcare vendor a must
  • Experience with development and facilitation of client presentations

 

MINIMUM REQUIREMENTS – Knowledge, Skills & Abilities

 

  • Full knowledge of contract service level agreements and performance metrics
  • Knowledge of Healthcare sales/relationship management a must
  • Superior analytical and forecasting skills are required
  • Exceptional interpersonal and verbal/written communication skills
  • Proficiency in utilizing computer applications for report generation and presentations

 

MACHINES, OFFICE EQUIPMENT & SOFTWARE

 

  • MS Office (MS Word, Excel, Outlook and Power Point)

 

Contact – Careers with Techcusp.com or

 

Dr Aradhana Khandekar

Partner – Consulting & Staffing

aradhana@techcusp.com

+1 914-703-1762 / 201.604.3480

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

 

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TechCusp – Insurance IT, HealthCare IT and Banking IT

Posted on December 30, 2014 | Categories: Tech Cusp, TechCusp.com | Posted by: admin

About TechCusp – Techcusp.com, Tech Cusp, TECHCUSP

 

Tech Cusp is Insurance, HealthCare & Banking focused Technology Services & IT Consulting firm with sweet spot into Software Dev, Application Dev, Web Dev, Mobile Apps, BI, QA, Analytics and Consulting

 

About TechCusp.com

 

  • A global IT Services & Software Development Company
  • Corporate HQ in Jersey City, NJ. USA
  • Deep capabilities in Mobile Apps, Business Intelligence, Business Process Mgt. (BPM), Document Mgt., Analytics, Portal, Dashboard & Data Warehousing
  • Founded in 2006 & Privately held
  • Offshore Development & Delivery Center + COE in Kolkata & Mumbai. India
  • Strong Software Testing & QA expertise in both Manual and Automation Testing
  • Sweet Spots – Healthcare IT, Insurance IT (P&C, Life & Annuity, Agency), Banking IT and Govt. IT
  • Though technology agnostic, Techcusp has deep capabilities into Microsoft, Java and Open Source Technologies

 

 

Why Choose TechCusp.com?

 

  • Latest & Greatest Technologies and IT Solutions
  • Guaranteed Delivery
  • Scalable Partner
  • Onshore, Onsite & Offshore Team
  • Competitive Pricing

 

 

Initial Value Proposition (IVP)

 

 

Contact Techcusp

 

  • Call us at 201.258.4704 or
  • write to us at contact@Techcusp.com or
  • visit us online at TechCusp.com
  • Leave RFPs here – http://www.techcusp.com/get-a-quote.php
  • Careers with Techcusp.com – http://www.techcusp.com/get-a-quote.php

 

Insurance IT

 

TechCusp.com has deep Insurance domain knowledge to understand your growing business & operational needs. Our software engineers and consultants are on stand-by to help deliver your IT vision & projects. Call us for:

 

  • Agency Solutions – Frontend Portal & Back-end
  • Application Development – Custom Apps Dev & Maintenance
  • Big Data – Business Intelligence (BI), Data Warehouse (DW) & Data Analytics
  • Business Process Management (BPM) – Consultants & Implementation
  • Claims System – Migration, Configuration and Implementation
  • Consulting – Staffing
  • Managed Services – Onshore & Offshore
  • Mobile Apps – Design & Development
  • Platform Consultants – Onshore & Onsite
  • PMs / BAs / DBAs – Staff Augmentation
  • Policy Admin System (PAS) – Configuration and Implementation
  • Portal – B2B & B2C
  • Quality Assurance (QA) – Manual & Automation
  • Rate Quote Solutions – Rating Engine
  • Underwriting Solutions – Apps & Integration

 

HealthCare IT

 

TechCusp.com has deep HealthCare domain knowledge in both Payer & Provider space to manage your growing business & operational needs. Our software engineers and consultants are on stand-by to help you deliver your IT vision & projects. Call us for:

 

  • Agency Solutions – Frontend Portal & Back-end
  • Application Development – Custom Apps Dev & Maintenance
  • Big Data – Business Intelligence (BI), Data Warehouse (DW) & Data Analytics
  • Business Process Management (BPM) – Consultants & Implementation
  • Care Management – Clinical Services, Disease Management
  • Claims System – Migration, Configuration and Implementation
  • Consulting – Staffing
  • EHR/EMR System – Application & System Integration
  • Enrollment & Eligibility System – Application & System Integration
  • Health Exchanges – Application & Integration
  • Managed Services – Onshore & Offshore
  • Mobile Apps – Design & Development
  • PBM System – 340B, Audit Tool, Portal, Application Development
  • Platform Consultants – Onshore & Onsite
  • PMs / BAs / DBAs – Consulting & Staff Augmentation
  • Portal – B2B & B2C
  • Quality Assurance (QA) – Manual & Automation
  • RCM & Billing System – Application & System Integration
  • Specialty Pharmacy – Custom Reporting, Dashboard, Audit Tool, MTM
  • Tele-Health – Mobile Health

 

Banking IT

 

Techcusp consultants cover nearly all aspects of BFS (Banking & Financial Services) space from Commercial Banking, Investment Banking, Mortgage, Asset Management, Collateral Management, Credit Cards to Private Banking. Our software engineers and consultants are on stand-by to help you deliver your IT vision & projects. Call us for:

 

  • Access Management – Single Sign-On, FIX, PING
  • Application Development – Custom Apps Dev & Maintenance
  • Big Data – Business Intelligence (BI), Data Warehouse (DW) & Data Analytics
  • Business Process Management (BPM) – Consultants & Implementation
  • Consulting – Staffing
  • Managed Services – Onshore & Offshore
  • Mobile Apps – Design & Development
  • Platform Consultants – Onshore & Onsite
  • PMs / BAs / DBAs – Consulting & Staff Augmentation
  • Portal – B2B & B2C
  • Quality Assurance (QA) – Manual & Automation

 

Give us a call today at 201.258.4704 / 201.604.3480 or write to us at contact@Techcusp.com or visit us online at www.TechCusp.com

 

 

 

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Document Management Consultants and Project Managers by Techcusp.com

Posted on December 23, 2014 | Categories: Document Management | Posted by: admin

Document Management Consultants / Project Managers by Techcusp.com

We are IT Services & Software Development firm based out of Jersey City, NJ. Our Document Management Consultants / Project Managers have deep exposure & understanding of Insurance IT, HealthCare IT and Banking IT Space.

Techcusp can help build or integrate Document Management System for your firm. If you are exploring to implement, integrate or configure, MS SharePoint, Write or Call us now!

If you are exploring to custom build Document Management System (DMS) to fit your specific requirements, Write of Call us now!

The Project – DMS Evolution & Implementation

  • This Document Management System (DMS) allow, process, file, and store the majority of client materials into a secure database. It will collect, compile, retain and recall client data and programmatic files in a supportable, sustainable electronic format
  • An integrated, enterprise electronic document management application (System – DMS) that integrates with and/or replaces existing applications
  • Staff be able to directly enter information into the system while supervisors and management will be able to check accuracy, view follow-up of work and run various reports detailing client activity and demographics

Document Management Application System (DMS) – features

  • Ability to attach notes, dictations, audio, or video files
  • Ability to automatically index or file stakeholders documents into an electronic case file based on an assigned Personal Identification Number (PIN) for easy retrieval by user(s)
  • Ability to automatically save documents as they are being entered or stored
  • Ability to capture information from stakeholders once without multiple copies. Ability to provide document receipts on demand. All documents captured at the point where they hit the client departments i.e. agency, the mailroom, Front Desk, and documents carried in by stakeholders. No photocopying of documents
  • Ability to create mailing lists from databases based on search parameters
  • Ability to date stamp documents as they are added to a client file or case file
  • Ability to provide a dashboard view of client information. This dashboard include current programs, demographics, caseworkers and other information pertaining to the client
  • Ability to pull data from the Mainframe / existing applications and import data into the electronic forms. Data be used to populate the form and also index it to allow for easy retrieval
  • Ability to retrieve, fill-in and print completed forms easily; and to populate repetitive data on multiple forms
  • Ability to utilize form groups for programs which include the application and all necessary forms needed for that program. Allow documents to be assigned to one or more cases
  • Allow for hierarchical structures and security levels for users implemented on a Role based security initiative.
  • Allow for signing, or initialing any form using electronic signature pad which becomes a permanent, unalterable part of the form when completed
  • Capability to integrate and interface with current and emerging technologies
  • Contain security measures to allow for the correction of accidental/incorrect document indexing including an electronic trail of data
  • Demonstrated ability to run ad-hoc reports for management
  • DMS allows for documents to be transferred electronically for a particular case. Also allows for any information change to be transferred to all stakeholders
  • Eliminate paper and hard copy case files entirely from departments
  • Provide document authentication and validation assurances including electronic signatures
  • Ability for designated workers to manage the electronic documents via the use of a queue that lists complete and incomplete work from their desktop by moving documents between work folders based on the progression of work
  • Ability to digitally model ideal business processes within departments including application processing, follow-up reminders, mail processing, routing documents along an electronic workflow in which supervisors and workers are simultaneously notified
  • Ability to create and access a log of Client / Stakeholders interactions and reminder notifications
  • Ability to have automatic case number generation for new cases that are created
  • Ability to send a reminder of files or applications that are incomplete after a designated timeframe from date of entry
  • Ability to perform an initial data scrape/download from the data warehouse to populate the database with the most current information

Scope of Work

  • Estimate Project costs, including (but not limited to) software acquisition, software configuration and enhancement, project management costs, training costs
  • Gather detailed functional and system requirements from interviewees
  • Recommend project approach for identifying, selecting and testing software applications, and obtaining an implementation strategy

Technical Infrastructure

  • Shared server environment
  • SQL based server
  • Windows 2003 Server or newer operating system
  • VM Ware virtual machine running on ESX Server 3.5 or higher

Why Techcusp?

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

Contact

Dr Aradhana Khandekar

Partner – Consulting & Staffing

aradhana@techcusp.com

+1 914-703-1762 / 201.604.3480

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

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City Website Re-design and Development Projects / RFP by Techcusp.com

Posted on December 23, 2014 | Categories: RFPs, Website Development | Posted by: admin

City Website Redesign and Development Projects/ RFPs

 

We are IT Services & Software Development firm based out of Jersey City, NJ. Our Website Design and Development Consultants / Project Managers have deep exposure & understanding of your domain. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short-term or long term Projects on W2/C2C basis.

 

Sweet Spot

 

  • City Websites (Redesign and Development)
  • Government Websites (Redesign and Development)
  • B2B Websites (Design and Development)
  • B2C Websites (Design and Development)
  • Mobile Apps (Design and Development)
  • Org Websites (Redesign and Development)
  • School District Websites (Redesign and Development)
  • Search Engine Marketing (SEO/SEM)

 

Website Development Scope Delivered

 

 

  • Techcusp.com will deliver user friendly and sleekly designed website for your City in your given timeframe and budget
  • City’s website will provide simple and intuitive electronic access to public services, serve as a public communications tool, reduce transaction costs for the City and citizens, and to streamline business operations
  • Intuitive and consistent options for navigating the Website especially moving from department to department and department to general information/home page
  • Multiple level security, completely contained within the website infrastructure and will not be reliant on the existing City network security or peer-to-peer connectivity
  • Our redesigned City’s website will deliver form and function, aesthetics and service are incorporated and intertwined throughout. The website will communicate that your City is a dynamic economy with many resources for many types of businesses
  • Public access to all of the features on the website will not dependent on specific browser, that is, the web interface is browser agnostic and works with commonly used browsers found on Windows, Linux and Mac computer systems
  • Redesigned site to better support e-government transactions such as on-line permits, on-line forms and applications, on-line payments and GIS
  • The neo redesigned flexibility within the portion of the site assigned to a department or function for designated staff to add, remove and update content using tools and templates that do not require extensive knowledge of web development languages or technical structure
  • The neo redesigned Website will accommodate individuals with disabilities in accordance with the Americans with Disabilities Act (ADA)
  • The neo redesigned Website will provide 128-bit encryption over Secure Socket Layer for displaying specific web pages and for information transmitted to and from the website by City staff
  • The neo redesigned Website will provide for secure on-line payments, including the ability to specifically designate the amount being transmitted
  • The redesigned site will have a theme that promotes the com with a welcoming, friendly, and professional feel
  • The target industries this site will cover and promote are: tourism, hospitality, tech, genomics, bioinformatics, design, sports and recreation industries (surf, bike, kite surf, kayak, sailing, etc.), craft, artisanal food products (organics, beer, wine, distillery, etc.), artists, creative community (home-based businesses), marine science and health & wellness
  • We will provide adequate training to maximize the use of the website. Training shall include administrator and security level as well as department head and department user level. Training will be provided at a minimum in an interactive Webinar format. Adequate training manuals will be provided
  • Website will be capable of being organized into multiple departments and divisions within departments with ability for City website administration to add divisions
  • We will provide Annual support and maintenance (via AMC) of the website. Services such as refreshing the design elements, updating of technology in the website design, engineering, search engine optimization, content management and other elements associated with the City’s website will be provided per the Annual Maintenance Contract (AMC)

 

 

FEATURES AND CAPABILITIES

 

  • Agnostic – The new site will be Browser & Mobile /Tablet agnostic i.e. Functional and responsive across User Platforms – including mobile devices and major browsers (Chrome, IE, Safari, Firefox, etc.)
  • Analytics – The new and redesigned site will have Analytics and Lead Generation capabilities and can be integrated with Google Analytics, JetPack, Salesforce.com, and Pardot backend functionality
  • Authorization – Allow authorized staff that maintains a specific department’s web pages to make some pages available only to visitors with user names and passwords supplied by the department. Support and restrict users to a consistent design strategy throughout the website and all departments
  • Blogs – Option for creation and maintenance of multiple blogs and/or newsgroups both restricted within a department’s portion of the website and made available generally while hosted by a specific department
  • Calendar – Meeting/event calendar system will be integrated that allows for each department to add content to a department specific calendar that maintains a composite calendar of all City departments. We will provide simple event rebroadcasting functionality using iCal or Google Calendar format in order to pull event data from CruzCal.org website
  • Comments – Mechanism for members of the public to convey comments, suggestions or questions concerning the website design or information. Mechanism for members of the public to convey comments, suggestions or questions concerning the City government to appropriate departments through a contact us link
  • Compliant – Site will be compliant with Americans with Disabilities Act – ADA (i.e. site is navigable from a text-reading browser, images are correctly labeled to function with specialty browsers)
  • Content Management System (CMS) – Content Management system (CMS – e.g. Expression Engine, WordPress, Craft, Drupal, etc.) will be integrated that provides for a database of information common to all City departments, for example, locations and descriptions of facilities. CMS that provides a uniform means of managing web documents whether posted as web pages or downloadable files. Database will include items like the document/page title, description, posting information, expiration date.
  • Data & Records Log – System will provide ability to upload data in preformatted web pages or document locations, for example, daily police logs produced from a records management system
  • Embedded Media — Video, slide decks, images, etc. can easily be embedded in pages and posts and function reliably for visitors, as well as share effectively and easily on social media for users to rebroadcast content
  • Graphic Files – Graphic files will be relative to the site and designed with simplicity to allow for the quickest loading
  • Groups – Allow creation of functional groupings of web pages or portions of web pages from multiple departments in order to facilitate public access to information that crosses departmental lines
  • Search – Capability for easily searching the website for key words or phrases
  • SEO – Search Engine Optimization (SEO) and keyword analysis will be done. The site will have the ability to customize teaser content for social sites
  • Social Media – Integration with current interactive and social networking mediums such as Facebook, Twitter, YouTube, Google + and RSS feeds, as well as flexibility to add these types of features in the future. Master composite calendar will contain a sort feature for both the end user and the updater
  • User Interface (UI) – Site will have an effective User Interface (UI) i.e. latest web standards: HTML 5 and CSS ; Effectively house the volume and variety of online information ; Present graphic rich content focusing on the use of images, video, and minimal copy ; Different target users can quickly navigate to the tools and contacts they need — target users include: decision-makers in local small businesses, entrepreneurs/solopreneurs/startups, retail and commercial site selectors, tech sector, genomics and UCSC tech transfer, marine science industries, arts and creative culture industry
  • Testimonials – There will be separate and visible section for Quotations from featured businesses explaining why they are thriving in Santa Cruz integrated into relevant pages. This will act & reinforce the moment of truth, branding and SEO genius of the City

 

TECHNICAL INFRASTRUCTURE

 

  • Microsoft Outlook 2007 with Exchange 2007 for e-mail
  • Firefox, Opera, Chrome, and Internet Explorer 6.0 or higher for default browsers
  • Microsoft Office 2007 for PC productivity suites
  • Microsoft 2000, XP, Vista or Windows 7 for workstation operating systems

 

The Team
We will bring to bear Strong & Experienced

 

  • Project Manager – A strong project manager with skill at managing complex projects and experience in public and stakeholder involvement. The project manager must be adept at managing design projects to ensure that they are delivered within scope, according to schedule, and within budget
  • Graphic Designer – Strong and demonstrated graphic design, user interface, user experience, and branding skills. Deep design experience with tech industry, entrepreneurship, and the startup ethos
  • Web Developer – Strong Web development background in the latest CSS & HTML web technologies
  • Content & Marketing Manager – Strong storytelling experience with the ability to transpose text, visual, and other elements into compelling and engaging content across media

 

Why Techcusp?

 

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

 

Contact

 

Mihir Desai

Partner – Technology Solutions

Mihir@Techcusp.com

+1 646.479.9539 / 201.2584704

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

 

 

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425 Washington Blvd.,
Jersey City, New Jersey 07302, USA

Phone: +1 201.258.4704
Fax: +1 201.604.3480
E-mail: Contact@TechCusp.com

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