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Monthly Archives: June 2015

Customer Relationship Management (CRM) – How it works?

Posted on June 30, 2015 | Categories: CRM, IT Services, Software Development, TechCusp.com | Posted by: admin

Customer Relationship Management (CRM) – How it works?

 

Customer Relationship Management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves technology to organize, automate, and synchronize sales, marketing, customer service and technical support.

 

Techcusp.com defines CRM as a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving overall growth.

 

Techcusp.com gives an idea of how to implement CRM in your Organization –

  • Making a strategic decision on what problems the CRM system is to address, what improvements or changes it should bring in the business processes of the organization.
  • Ensuring executive sponsorship and top management support.
  • Empowering team members with required authority to complete the tasks.
  • Select the correct implementation partner. They must have both vertical and horizontal business knowledge, as well as technical expertise.
  • Using a phased approach. Working towards long-term enterprise-scale implementation through a series of smaller, phased implementations.

 

Now, you must be thinking how can CRM help your Organization?

The Reasons are quite simple:

  • Improved Customer Experience
  • Focused Marketing efforts
  • Automated Analytics and Reporting
  • Better Coordination and Cooperation
  • More Administrative Support

 

Techcusp.com has deep understanding of your growing business and operational needs. Our Relationship Managers & Consultants are on stand-by to help you deliver your IT vision & Projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.

 

To know more about our offerings feel free to reach out to us at contact@techcusp.com or

 

Contact

Debanuj Sengupta

Manger Sales – IT Consulting & Technology Services

debanuj@Techcusp.com

Phone: +1 646.644.3049 / 201.258.4704 / 201.589.5962

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

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ePrescribing Implementation for your Health System – Key Words

Posted on June 29, 2015 | Categories: Account Manager, ePrescription, eRx | Posted by: admin

 

ePrescribing Implementation for your Health System – Key Words

 

Electronic prescribing known as e-prescribing (eRx & EPCS) is defined as an electronic transmission of prescriptions from Providers to Pharmacists using computer and other mobile devices, such as cell phone and tablets. E-prescribing systems are used in various applications including preparation of complete medication list, data security checks, complete information of formulary and patient historical data.

We could help as we have deep Project Management capabilities to ensure that your team is ready for the mandate. We bring to bear EMR cum ePrescription implementation of McKesson, Allscripts or DrFirst Software for your Health System.

 

Key Words in ePrescribing

 

  • ADT – Admission, Discharge and Transfer
  • AEHR – Ambulatory Electronic Health Record, an EMR cum ePrescription software application by Allscripts for Outpatients
  • SaaS – Software as a Service. A service (usually a business) that provides remote access to an application program across a networkprotocol, typically HTTP. A common example is a website that other websites use for accepting payment by credit card as part of their online ordering systems.
  • BNE – Bureau of Narcotic Enforcement (BNE) is responsible for protecting the public health by combating the illegal use and trafficking of prescription controlled substances. The Bureau provides millions of secure Official New York State Prescriptions annually to over 95,000 prescribing practitioners across the State. BNE monitors and regulates controlled substances through its issuance of licenses to manufacturers, distributors, hospitals, nursing homes, and researchers.
  • CMIO – Chief Medical Information Officer
  • COA – Credentialing Office Administrator. A Credentialing person in Health System to manage DrFirst InfinID processes
  • DEA – Drug Enforcement Agency
  • DOH – Department of Health
  • DOHNYS – Department of Health New York State
  • EDIS – Emergency Department Information System. An EMR cum ePrescribing Application from Allscripts for Emergency Room (ED)
  • DrFirst Rcopia – ePrescribe Software Vendor for Providers viz. Hospital System, Medical Groups, Medical Centers, Clinics, Urgent Care, Standalone sites etc. Rcopia software of DrFirst is for eRx and EPCS Gold 2.0 Software is for EPCS
  • HER – Electronic Health Record
  • EMR – Electronic Medical Record
  • EPCS – Electronic Prescribing of Controlled Substances. The regulatory requirement for EPCS dictates additional security checks for controlled substance e-Prescribing, including the use of 2 additional validations of provider identity.
  • ePrescribing – Sometimes also known as eRx, The process by which a prescription is electronically transmitted directly to the retail pharmacy to be filled (as opposed to hand-written or printed prescriptions that are handed to the patient for them to bring with them to the pharmacy).
  • eRx – Electronic Prescription
  • HTTP – Hypertext Transfer Protocol
  • HCS – Health Commerce System or HCS Coordinators for Hospitals and Article 28 sites for BNE registration
  • InfinID – DrFirst software tool for 2 factor authentication for EPCS. InfinID App allows an organization to manage their users’ credentials through DrFirst’s identity exchange that allows distributed, federated management of identity, credential and application security controls
  • NPI – National Provider Identifier. NPI is a unique 10-digit identification number issued to health care providers in the United States by the Centers for Medicare and Medicaid Services (CMS). The NPI has replaced the unique provider identification number (UPIN) as the required identifier for Medicare services, and is used by other payers, including commercial healthcare insurers.
  • NYS – New York State
  • OCIO – Office of the Chief Information Officer
  • Rcopia (DrFirst) – An ePrescribing platform that includes e-Prescribing, medication reconciliation and medication history functionality. Implemented as stand-alone solution.
  • ROPES – Registration for Official Prescriptions and E-Prescribing Systems. ROPES is a new online application that allows the practitioner to renew or update their registration for the Official Prescription Program and register their certified electronic prescribing software application for controlled substances.
  • SCM – Sunrise Clinical Manager, An EMR cum ePrescribing Application from Allscripts for In Patients sites in a Hospital

 

 

Contact

 

Manish Jaiswal

Program Director – HealthCare IT

Manish@Techcusp.com

http://www.TechCusp.com

+1 6466443049

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Data Mining v/s Data Analytics – which is more Suitable?

Posted on June 29, 2015 | Categories: Analytics, Data Analytics, Data Mining, IT Services, Tech Cusp, TechCusp.com | Posted by: admin

Data Mining v/s Data Analytics – which is more Suitable?

 

The exponentially increasing amounts of data being generated each year make getting useful information from that data more and more critical. The information frequently is stored in a data warehouse, a repository of data gathered from various sources, including corporate databases, summarized information from internal systems, and data from external sources. Analysis of the data includes simple query and reporting, statistical analysis, more complex multidimensional analysis, and data mining.

 

Data Analytics and Data Mining are a subset of Business Intelligence (BI), which also incorporates data warehousing, database management systems, and Online Analytical Processing (OLAP).

 

Let us first talk about what Data Mining can deliver? And how will it be benefit your organization?

 

Data mining involves collecting, processing, storing and analyzing data in order to discover (and extract) new information from it. There are numerous benefits of data mining, but to understand them fully, you have to have some basic knowledge of what data mining actually is.

 

In the following areas, we believe Data Mining can benefit your organization:

  • In finance and banking, data mining is used to create accurate risk models for loans and mortgages. They are also very helpful when detecting fraudulent transactions.
  • In Marketing, data mining techniques are used to improve conversions, increase customer satisfaction and created targeted advertising campaigns.
  • Retail stores use customer shopping habits/details to optimize the layout of their stores in order to improve customer experience and increase profits.
  • Tax governing bodies use data mining techniques to detect fraudulent transactions and single out suspicious tax returns or other business documents.
  • In Manufacturing, data discovery is used to improve product safety, usability and comfort.

 

Previously, we talked Data Mining, now we need to know about Data Analytics and how it can benefit your organization?

 

Data Analytics is about applying a mechanical or algorithmic process to derive the insights for example running through various data sets looking for meaningful correlations between them. Data analytics (DA) is the science of examining raw data with the purpose of drawing conclusions about that information. It is used in many industries to allow companies and organization to make better business decisions and in the sciences to verify or disprove existing models or theories.

 

Techcusp believes the following are the benefits DA can deliver for your Organization:

  • Cost Reduction
  • Faster, better decision making
  • New Products & Services
  • Ready for Prime Time

 

Now we can surely say which is more suitable Data Mining or Data Analytics.

 

Techcusp.com has deep understanding of your growing business and operational needs. Our Data Mining & Data Analytics Engineers and Consultants are on stand-by to help you deliver your IT vision & Projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.

 

To know more about our offerings feel free to reach out to us at contact@techcusp.com or

 

Contact

Debanuj Sengupta

Manger Sales – IT Consulting & Technology Services

debanuj@Techcusp.com

Phone: +1 646.644.3049 / 201.258.4704 / 201.589.5962

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

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Electronic Health Records (EHR) – By Techcusp.com

Posted on June 26, 2015 | Categories: EMR / EHR, Health Cusp, Health Exchange, HealthCare IT, IT Services | Posted by: admin

Electronic Health Records (EHR) – By Techcusp.com

 

Electronic Health Records (EHR) refers to the systematized collection of electronically-stored health information, in a digital format, about an individual patient or a population. The records are theoretically capable of being shared across different health care settings.

 

EHRs are built to go beyond standard clinical data collected in a provider’s office and are inclusive of a broader view of a patient’s care. It contain information from all the clinicians involved in a patient’s care and all authorized clinicians involved in a patient’s care can access the information to provide care to that patient.

 

Now the question arises, what can EHR Services Deliver?

  • Improved Patient Care
  • Increased Patient Participation
  • Improved Care Coordination
  • Improved Diagnostics for Patients
  • Easier Access to clinical data
  • Ability to establish and maintain effective clinical workflows
  • Fewer medical errors, improved patient safety and stronger support for clinical decision making
  • Securely sharing electronic information with patients and other clinicians
  • Reducing costs through decreased paperwork, improved safety, reduced duplication of testing and improved health

 

Techcusp believes that the entire eco-system of Payers, Providers, PBMs etc. have been impacted owing to compliance and new business rules. Whether the context is Health Exchanges, Electronic Health Records, Interoperability, Wellness, Billing, Claims, Meaningful use (MU), Informatics, Analytics, Big Data or Mobile Health, the Health IT is challenging status quo to make Healthcare more affordable, reachable and compatible.

 

TechCusp.com has deep HealthCare domain knowledge for EHR in both Payer & Provider space to manage your growing business & operational needs. Our software engineers and consultants are on stand-by to help you deliver your IT vision & projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.

 

To know more about our offerings feel free to reach out to us at contact@techcusp.com or

 

Contact

Debanuj Sengupta

Manger Sales – IT Consulting & Technology Services

debanuj@Techcusp.com

Phone: +1 646.644.3049 / 201.258.4704 / 201.589.5962

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

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Cloud Computing Services – By Techcusp.com

Posted on June 25, 2015 | Categories: Cloud, IT Services, Tech Cusp | Posted by: admin

Cloud Computing Services – By Techcusp.com

 

Cloud Computing refers to the practice of transitioning computer services such as computation or data storage to multiple redundant offsite locations available on the Internet, which allows application software to be operated using internet-enabled devices.

 

Techcusp Cloud Strategy Consultants are responsible for the strategies of Cloud based implementations including building strong relationships, assessing client needs, recommending solutions, and spearheading implementations, and ensuring client satisfaction.

 

Cloud computing is computing based on the internet. Where in the past, people would run applications or programs from software downloaded on a physical computer or server in their building, cloud computing allows people access the same kinds of applications through the internet.

 

Nowadays, why are so many businesses moving to the cloud? It’s because cloud computing increases efficiency, helps improve cash flow and offers many more benefits.

Apart from that there can be other Reasons like:

  • Achieve economies of scale
  • Reduce spending on Technology Infrastructure
  • Reduce Capital Costs
  • Improve Accessibility
  • Monitor Projects more effectively
  • Improve flexibility
  • Minimize Licensing new Software
  • Less Personnel training is needed
  • Disaster Recovery
  • Automatic Software updates
  • Work from anywhere
  • Security
  • Competitiveness
  • Environment Friendly

 

Techcusp.com has deep Cloud Based Knowledge to understand your growing business and operational needs. Our Software Engineers and Consultants are on stand-by to help you deliver your IT vision & Projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.

 

To know more about our offerings feel free to reach out to us at contact@techcusp.com or

 

Contact

Debanuj Sengupta

Manger Sales – IT Consulting & Technology Services

debanuj@Techcusp.com

Phone: +1 646.644.3049 / 201.258.4704 / 201.589.5962

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

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425 Washington Blvd.,
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Phone: +1 201.258.4704
Fax: +1 201.604.3480
E-mail: Contact@TechCusp.com

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