Principal Consultant & Delivery Manager – HealthCare (Payers & Providers)
The Principal Consultant & Delivery Manager (PCDM) leverages combined people, process, analytics and technology competencies to support large-scale, complex customer engagements
The Principal Consultant & Delivery Manager (PCDM) is responsible for driving customer value through client facing advisory and delivery services. A subject matter expert and trusted advisor for Payers, Providers, Clients & Program Management Team and works closely with engagement and technology team to define strategic and tactical direction
Collaborates with Leadership, Product, Infrastructure &Security teams to configure solutions and deliver value to customers. Responsible for identifying and solving business / systems issues
Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs
Deliverables include leading major work streams and projects, supporting pre-sales and sales activities, owning deliverables, building key customer relationships, building and sharing institutional knowledge, and developing junior professionals
Build, share, and maintain expertise in both practice area and client environment, regularly interface with Product, Infrastructure, and Security teams to deliver on customer commitments
Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating, planning and delivery management
Contribute to pre-sales and sales activities for revenue growth
Lead major engagement work streams and projects to meet milestones on time, and to deliver with high quality and within agreed to budgets
Plan, organize, staff, direct and control the operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
Use Data Analytics & information sets for analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures (SOP), functional roles & responsibilities, process flow and user guide per SOW
An MBA with 18+ years of experience in the HealthCare IT & Outsourcing space. An experienced Manager, successfully delivered Revenue Growth, Consulting, Technology, Change Management & System Implementation (SI) Projects with Govt., Payers, Providers & Insurance Carriers. Proven track record around Business Development, Product Management and Application Services i.e. Agile / Waterfall, Mobility, Social Media, Analytics, Research, System Integration, Platform BPO, Web Services, CRM, Document Management, QA-Testing, BPM, Practice Management, EMR, ePrescribe, Billing, Revenue Cycle (RCM) & HL7 – ADT. Successfully delivered transformational Projects for Pharmacy, Medicare, PBMs, Specialty Rx, TPAs, Article 28 sites, Medical Groups, Acute Care & Ambulatory Group clients. An Expert (SME) in eRx, EPCS, SI, SDLC, RFPs, MU, HIE/HIT, Onshore-Offshore Delivery & Client Services.
Sector Focused – HealthCare IT Projects Summary
Pharmacy Project, Application Project, EMR Project, ePrescription, Registration, Clinical Project, Medical Informatics Project, Tele-Health, 430B Project, Specialty Pharmacy, Reporting / Dashboard, Audit Tool, RCM Project, Tele-Health, Disease Mgt., MTM, Medicare Projects (MA, PDP), Claims, Health Portals, In-Patient, Out-Patient & ED Projects, Identity Management Projects, BPO Projects for MLTC, Health Plans, ACOs, PCMH, TPAs, PACE & Health COOP clients
We have strong domain Bas (Business Analyst) for your IT Projects.
Key strengths include:
Be the point of contact to the customer through all phases of the engagement. Follow up and ensure total customer satisfaction through the life cycle of the relationship.Demonstrate strong personal communication and presentation skills and ability to work in ambiguous situations with the customer.
Demonstration of ability to execute product launches on time, in budget and with a high level of customer satisfaction and experience working with off shore development teams
Develop strong, long-term relationships and referrals with customer management
Drive the end-end solution development lifecycle with the development teams on shore and offshore.
Excellent written and verbal communication skills
Experience in one or more vertical industries- like HealthCare, Insurance etc.
Experience with end-to-end delivery
Experience with one or more platforms
Formulate and execute solutions for customers across all channels (mobile, internet etc.)
Help formulate and capture requirements and understand business objectives
Ideate, conceptualize and drive solutions.
Keep abreast of technology developments and mobility applications across industry verticals and appraise practice leadership of the same
Manage the end-to-end development process for all post sales solution opportunities including initial communication, on-site presentations, schedule and work estimates and representing on all relevant customer project communications.
Prior entrepreneurial experience with demonstrable success & lessons learned
Provide competitive analysis of solutions with differentiation for own solution and articulate value proposition
Provide thought leadership with appropriate whitepapers.
Understand, articulate and incorporate strategies, backend as a service and define end-to-end architecture solutions
Work with account teams and customers on specific customer opportunities including ideation workshops, requirements gathering sessions
Years of prior experience in various SDLC roles: development, architecture, requirements gathering etc.
The exponentially increasing amounts of data being generated each year make getting useful information from that data more and more critical. The information frequently is stored in a data warehouse, a repository of data gathered from various sources, including corporate databases, summarized information from internal systems, and data from external sources. Analysis of the data includes simple query and reporting, statistical analysis, more complex multidimensional analysis, and data mining.
Data Analytics and Data Mining are a subset of Business Intelligence (BI), which also incorporates data warehousing, database management systems, and Online Analytical Processing (OLAP).
Data mining involves collecting, processing, storing and analyzing data in order to discover (and extract) new information from it. There are numerous benefits of data mining, but to understand them fully, you have to have some basic knowledge of what data mining actually is.
Data Analytics is about applying a mechanical or algorithmic process to derive the insights for example running through various data sets looking for meaningful correlations between them. Data analytics (DA) is the science of examining raw data with the purpose of drawing conclusions about that information. It is used in many industries to allow companies and organization to make better business decisions and in the sciences to verify or disprove existing models or theories.
Techcusp.com has deep understanding of your growing business and operational needs. Our Data Mining & Data Analytics Engineers and Consultants are on stand-by to help you deliver your IT vision & Projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.