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Category Archives: BPM

BPM – Is it a key Asset for any Insurance Company?

Posted on April 21, 2015 | Categories: BPM, Insurance, Insurance IT | Posted by: admin

BPM – Is it a key Asset for any Insurance Company?

 

Business Process Management (BPM) is a systematic approach to improving a company’s Business Processes.

BPM gives an organization the ability to define, execute, manage and refine processes that:

  • Involve Human Interaction, such as placing orders.
  • Work with Multiple Applications.
  • Handle dynamic process rules and changes.

 

Now the Question you may ask yourself, Why BPM for Insurance?

 

Techcusp believes that the answer to this Question can be given with the following points:

  • BPM enables Insurers to automate Business Processes.
  • BPM enables Streamlined Processes for the Insurers.
  • BPM enables Underwriting and Submitting Claims in order to optimize costs.
  • Allow Insurers to rapidly roll out new offerings to meet Customer and Market Demands.
  • It helps facilitate greater collaboration between business and IT.

 

Why Use BPM?

 

We at Techcusp believe that Business Process Management has helped Financial Service firms realize numerous benefits related to Operational Efficiency and Business Innovation.

 

Operational Efficiency:

  • Enhance Employee Productivity.
  • Speed-up Processes.
  • Increase Partner Responsiveness.
  • Better Inventory Management.

Business Innovation:

  • Enhance Product Capabilities.
  • Increase New Business.
  • Raise Customer Service Levels.

 

How Can BPM Help Insurers?

 

While most of the challenges faced by Insurance Companies are similar to the challenges faced across all Industries, Insurers must particularly focus on increasing cost effectiveness and better managing risk.

 

Techcusp feels that the answer to the above Question is pretty simple:

 

  • BPM helps Insurer to Monitor Performance of distribution channels.
  • Update Agent Compensation Management.
  • Adopt new channels faster and integrate them with existing channels.
  • Automatically Initiate Policy Renewals.
  • Improve Compliance to regulations.
  • Enhance ability to issue policies, leading to enhanced Customer and Agent experiences.
  • Automate claims routing to claim adjustor.

Techcusp.com has deep Insurance Domain Knowledge to understand your growing business and operational needs.

 

Contact

Debanuj (Deb) Sengupta

Manager Sales – IT and Consulting Services

Debanuj@Techcusp.com

Phone: +1 646.644.3049 / 201.258.4704

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

Tags: , ,

Electronic Health Records (EHR) System Implementation by Techcusp

Posted on February 18, 2015 | Categories: Analytics, BPM, Health Insurance, HealthCare, HealthCare IT, Insurance, Insurance IT | Posted by: admin

Electronic Health Records (EHR) System Implementation by Techcusp

 

Health care providers globally are pursuing major initiatives to upgrade and streamline the delivery of their services. Care givers are increasingly relying on IT enabled solutions to enhance the quality of life. An Electronic Health Records (EHR) system is an essential component of the new efforts in this direction. The EHR system automates the upkeep of patient charts, improves accessibility , and, in general, removes potential bottlenecks in patient care. The system is a much desired update on the traditional methods, and fast emerging as a must have in hospitals and infirmaries the world over. Some of its features follow –

 

EHR System Features – Regulatory Compliance

  • Reporting, documentation and functionality in compliance with Medicare and Medicaid Programs
  • Reporting and documentation in compliance with OASAS Forms and regulatory requirements
  • Reporting and documentation in compliance with OMH Forms and regulatory requirements
  • Compliance with Health Home for Medicaid Enrollees with Chronic Conditions

EHR System Features – Meaningful Use (MU)

  • Compliance with Stage 1 and Stage 2 of Meaningful Use as defined by federal regulation (CMS)

EHR System Features – Business Process Management (BPM) and Workflows

  • Intake
  • Scheduling
  • Referral
  • Billing
  • Authorization
  • Payment
  • Release
  • Evaluation
  • Assessment
  • Treatment Plan
  • Risk Assessment
  • Safety Plan
  • CSS Form
  • SED Form
  • E-Prescription
  • Group Therapy
  • Discharge

EHR System Features– Reporting

  • Units of Service Report s
  • Revenue Reports
  • Productivity Reports
  • Patient/Client Outcome Reports

EHR System Features – Clinical

  • Support for future off-sites and integration of data on tablet or laptop.
  • Migration of legacy data from existing systems group
  • Support for integration of data interchange with Quest

EHR System Features – Users Type

  • Clinical
  • School
  • Medical Doctor
  • Nurse Practitioner
  • Administration
  • Clerical
  • Records
  • Billing

 Training and Documentation

  • length and location of the training
  • training into components for major areas of the product
  • post implementation education services
  • training database – mirror image of the production files or system’s test database
  • training of new releases and enhancements
  • system documentation – online, internet or Manual

Data Migration

  • Scheduling Data
  • Demographic Data

Support

  • Integrated, online support system
  • Support services
  • Procedure to report problems
  • Methods of contacting the support center
  • The escalation process
  • Hourly rates support services and personnel, i.e. Project Managers, Analysts, etc.
  • Methods used to measure customer satisfaction (C-SAT)
  • Frequency of software versions and releases
  • Covered items during the software warranty period
  • User community for input to product development or product enhancement requests
  • Internet-based support portal
  • Self-service support Q&A

Hardware

  • Servers and other devices (numbers) for product deployment and implementation
  • Recommended server specifications
  • Database server(s)
  • Remote access server
  • Email server
  • File (FTP) Server
  • Web Server
  • Physical installation and configuration of the server(s) or Cloud Client- Server Architecture
  • Preferred deployment of the application client
  • Thin Client – Application / JAVA based
  • Thick Client – Desktop / Windows Based
  • Smart or Rich Client – Web Services

System Infrastructure

  • Hardware configuration on industry standard Intel servers such as IBM, HP, or Dell
  • Operating system environment – Microsoft Windows XP Professional, Windows 7, Windows 8,Microsoft Windows2008 Server
  • System can be configured with complete redundancy with no single point of failure as well as Active-Passive set-up where both nodes will be handling different types
  • Use clustering software to load balance and demonstrate quick, automatic fail over across all serversSupport a web-based interface
  • Support Citrix , Terminal Server, 2X
  • Support virtualization of Remote Access server
  • ability to conduct routine backup procedures
  • Support a variety of point of care and input devices i.e. Signature Capture, Hand held/portable – Radio Frequency, Laptops, Touch Screen, Pen, Voice Recognition, Keyboard/Mouse, PDA
  • Relational database management system (RDBMS)
  • “master files” for universal information can be entered once and accessed by other applications
  • Data elements can be viewed, printed,interfaced, updated, reported on and/or listed as needed
  • Required fields are user-definable
  • Common Reporting Tools and Analytics – Microsoft SQL,Crystal Reporting
  • Vendor provides load testing tools and load testing as part of their implementation
  • System is scalable to accommodate additional utilization, users, transactions and/or additional local/remote sites
  • Support multiple environments including test, production and training
  • Provide a data dictionary
  • Database tools are provided to allow end-user access for queries and extraction or output of data into other file formats.
  • Allow for server virtualization
  • Management of client/PC software is centrally managed
  • Application can be monitored via common enterprise monitoring systems
  • Application provides an alerting and monitoring utility
  • Application exposes data via Web Services

Patient Access

  • Alert users that an authorization is needed for a visit based upon the insurance and authorization information in system.
  • Store number of visits authorized.
  • Store multiple authorization numbers per insurance plan per episode of care.
  • Support an online request and response interface between the patient access and the patient accounting systems and external sources for payer authorization/referral information.
  • Support integrated Insurance Eligibility Checking as part of the solution.
  • Automatically generate an insurance eligibility request based on payer-defined criteria during the registration workflow
  • Automatically send insurance eligibility requests topayers based on user-defined number of days prior to appointment scheduled date
  • Payer response is automatically copied and stored into the patient’s encounter (e.g., copay, deductible, PCP, etc.)
  • Based on the payer’s eligibility response, conditionally verify or not verify an insurance plan code on the encounter
  • A warning message prompts the user to select an alternate insurance plan if the selected insurance plan resulted in a non-covered response, or is incorrect
  • Responses are automatically imaged and indexed to the correct patient within the system
  • Restrict privileges (i.e.: admitting, ordering, providing a consult) based on physician or clinician
  • Prevent user from selecting a physician or clinician , i.e. LMSW without admitting privileges as the
    Admitting Physician
  • Reporting is available on demand and does not require that the system perform a day end function
  • Ability to schedule both standard and custom reports to run on a selected frequency, with automatic routing to a specific user network printer
  • Report writer tool can report against any field within the system.
  • Alert users every time a patient presents that certain documentation is required (e.g., a new
    consent or HIPAA privacy notice)
  • Provide separate field for HIPAA Notice of Privacy
  • Practices to notify the registrar that the person had previously received the information and on what date
  • Support audit logging of events per user, down to the field level

Health Information Management

  • Deficiency reports are sent to physicians/ clinicians online (e.g., email or fax), and in paper format
    (letters)
  • Physicians and Clinicians can see their cases that require completion. Enable them to prioritize the
    deficiencies by type
  • Allow assignment of record deficiencies by entity specific criteria for the completion tasks
  • Support resident and attending signatures
  • Support an electronic signature
  • Analysts and care providers can easily communicate within the workflow
  • Support most industry standard encoders/groupers with your system
  • Coding staff onsite can access chart detail to perform necessary discharge coding
  • Provide productivity reporting
  • Disclosure and Release Management
  • Support HIPAA management of non-TPO disclosures
  • Support automatic alerts of disclosure limitations and potential HIPAA violations
  • Allow users to log and track requests
  • Generate invoices with user-defined pay scales
  • Allow for tracking of payments received
  • Generate template letters for standard correspondence (e.g. patient not found, date of service not valid)
  • Support ad hoc reporting
  • Allow for standard and ad hoc reporting for chart deficiency / delinquency analysis
  • Chart deficiency/delinquency reporting allows users to look across the organization – By entity/By department/ By physician
  • Patient Characteristics Survey data collection and reporting process according to OMH survey administration time frames and guidelines

Revenue Management

  • Provide payment variance reporting that compares the expected payment amount to the actual payment
  • Provide comprehensive reimbursement calculations in addition to DRG/APC that include other prospective payment calculations, case rate, stop loss, percentage of charges, fee schedules, volume based reimbursement, capitation, etc
  • Contract terms are grouped into contract packages that apply to specific encounters e.g. inpatient, maternity, outpatient surgery, emergency, transplants, etc
  • Sophisticated criteria for grouping together like services for a reimbursement calculation
  • Provide a contract file, which includes payer information including addresses, contacts, expiration dates etc
  • A contract engine embedded in the system that calculates reimbursement, adjustments, and identified underpayments in real-time without need for an interface to another system
  • Logically group charges for the Medicare 72 hour rule, mother/baby billing, and serial billing with no
    manual intervention
  • Ability to “explode” bundled charges into individual components for revenue and statistical reporting
    while maintaining a single line item for billing or detailed line items
  • Billing program has the ability to: calculate client sliding scale fees using our sliding fee schedule;
    receive insurance referrals and track/notify when renewals are required
  • Charge Master File entries with an effective date for the specific price, maintaining an accessible history of price changes and dates
  • Allow the entry of multiple prices for individual
  • Provide an enterprise charge definition and pricing master file for use by all facilities and locations with
    on-line access for query and updating
  • Support electronic billing of third-party payers with automatic verification of transmittals, retransmission of corrected transmittals , and cancellation of prior transmittals
  • Provide for UB-04 and 1500 CMS billing forms
  • Provide for the display of detail on the account and the patient statement including:
    a. Source of payment
    b. Date of service to which the payment was applied
    c. Contractual allowances or not-allowed amount
    d. Co-payment amount
    e. Co-insurance amount
  • Provide worklists to alerts for missing information
  • Continually validate that all necessary information has been entered based on payer/ payer healthplan billing requirements
  • Provide for several customer-defined bill hold criteria by patient type and insurance type including number of days after discharge, missing data, diagnosis
  • Provide a flexible schedule for the generation of patient bills based on patient type and payer/payer
    healthplan or medical service
  • Provide an encounter numbering system that allows the identification of admissions, visits, and/or medical episodes independently of medical record numbering
  • Allow the identification of receivables based on various criteria including: patient or guarantor name or number, phonetic name search, address, phone number, driver’s license, medical record number, social security number, date of birth, etc
  • Provide online access to the patient’s complete financial history, including charges, billing dates and payers in an easy look-up format available both on a system screen and printed. Provide sorts and look-ups by –
    Patient, Guarantor, Patient Type, Receivable Group, Account Type, Account age, Balance range,
    zero balance accounts, Include or exclude bad debt accounts
  • Allow the definition of institutional accounts against which charges for multiple patients can be posted
  • Provide for the automatic discharge of recurring
  • O/P accounts and the re-establishment of a new account on demand or at selected intervals
  • Support the operation of a Central Billing Office serving multiple facilities and office locations with the ability to consolidate functions while maintaining separate accounting buckets
  • Support the operation of internal and external secondary business offices for collection of receivables. This could include external collection agencies
  • Ability to define and monitor special payment arrangements by individual account
  • Produce consolidated patient statements by guarantor showing all related patient or family accounts
  • Support automatic and on-demand generation of customer-defined collection letters based on
    account type and aging criteria to pull in patient and account information such as: Patient name , Encounter number , Admission Date , Discharge Date , Insurance payer, Total billed
  • Electronically accept claim denials and perform tracking and appeal processing
  • Support electronic remittance for Medicare and selected insurance carrier
  • Enable both online and batch posting of payment and adjustment transactions with adequate audit trail to ensure cash controls
  • Support multiple point-of-service cashiering sites with separate cash draws, receipts, and balancing
    functions
  • Apply payments to an account or line item level
  • Reporting
  • Generate enterprise reports for the health system while maintaining ability to drill down to facility
    and departmental information
  • Provide the ability to store all reports, bills and statements in an integrated document imaging
    repository
  • Provide AR reports by Service/Location , Providers, Patient Type, Insurance Payer/Healthplan ,Insurance Type, Type of Account, Date of Service, Age of Account, and, Balance Range
  • Provide for generation of an A/R aging report sorted by delinquency period by specific information
  • Provide friendly report writer tool and embedded analytics
  • Transaction Handling
  • Compliant with HIPAA 1510 requirements for transactional security
  • Handle HL7 batch, realtime communication
  • Handle EDI transaction via modem, ftp transfer
  • Maintains audit logs of user access, data transferred

 

Interoperability Requirements

  • Support the use of industry standard interface engines
  • Provide pre-defined interfaces that expedite interface development time and automatic wizards that can be used to implement model definitions
  • Support standard HL7 interfaces
  • Support industry standards such as DICOM and XML
  • Interface with legacy systems, departmental systems, repository systems, foreign systems, modalities and devices
  • Software logic is parameterized or table driven for convenient modification by EPT, tables, and external database query
  • Users can view a display of archived transactions and audit file as well as the transactions as they are being processed
  • Includes flexible table features that enable a user to build tables for the translation of data
  • Support the ability to conditionally map data and the ability to compare and group condition tests
  • Provide a custom adapter development kit such as COM or API, making it possible for a user to create
    utilities and applications that can communicate directly
  • The generation of alert messages can be configured by the time of day and day of week, for
    each interface via user-defined peak, off-peak and scheduled downtimes
  • Alert messages can be sent to any device including, pagers and printers as well as to other interfaces. Alerts can also be configured based on change of interface status, idle time and excessive transaction backlog
  • Support data mapping and conditional routing
  • The following data types are supported: ASCII, BLOB, EBCDIC, hex16, hex32, printable, raw, signed binary and unsigned binary
  • Error Monitoring provides an alert subsystem which generates alert messages that are stored and viewable online and can be routed via various mechanisms such as e-mail and pagers
  • Include a variety of monitoring and troubleshooting tools that allow for the immediate identification and correction of any problem you may encounter. These intuitive tools are easy to access via “point and click” or “drag and drop” features
  • A field can easily be setup such that some values are translated and others are passed through without translation
  • Templates exist for various protocol, connections types and interface ports
  • Holds message waiting to be processed in memory and writes them to disk. Each message is flagged
    with a status that indicates whether it has been processed and received by the destination system.
  • Provide templates that allow users to assign attributes to a particular definition then copy these attributes for other similar builds are provided
  • Support data mapping and conditional routing
  • Support for IHE

 

Security Parameters

  • Support Role Based Access
  • Support task-based and object-based user authorization profiles
  • Provide an audit trail that can be used to identify transactions or data accesses that have been performed by Function / Terminal / Patient / User
  • Provide audit log reporting features
  • Log all unsuccessful log ons and lock out users after a certain number of unsuccessful attempts as defined by the customer
  • Provide a “time out” feature that automatically signs off a user if a workstation has been left unattended for a user-defined time period
  • Support Active Directory and/or LDAP
  • Report on access levels by patient, user, and location
  • Provide functions to restrict access to specific patient records for individual users
  • Support electronic signature
  • Authenticate user based upon a minimum of one-factor authentication utilizing one or more of the following in combination with a User ID: Password/Biometric Identification/Proximity Controls /Token
  • Provide interoperability with patient context
  • Permit creation of temporary user accounts with specific expiration timeframes
  • Permit the security administrator to specify that
  • User IDs and passwords must contain a combination of alphabetic, numeric, and special characters
  • Permit the security administrator to specify that passwords must adhere to strong password
    guidelines
  • Permit the security administrator to specify a minimum password length that will be enforced
    by the system
  • Force a user to select a password at initial sign on and when the password has been reset
  • Prohibit the reuse of User IDs and passwords per user based upon security administrator
    controllable setting
  • Support the encryption of the password file and password information
  • Permit the security administrator to set events that are considered security violations as well as
    provide real-time notification of any violations

Network Architecture

  • In Ethernet environments, all servers should be placed on dedicated 1GB Full-Duplex switch ports for maximum throughput and performance
  • System can be integrated into a wireless environment
  • Wireless protocols such as 802.11a, 802.11b, or 802.11g should be used
    The recommended WAN connection should be a Frame Relay or ATM network. A fractional-T1, T1 or greater network of appropriate bandwidth must be installed
  • Critical data (security/authentication data) is passed between various layers using 128 bit encryption. The browser/server communication can also be set using standard SSL based authentication.
  • Capable of using IP V4 as the standard network protocol and Supports IP V6
  • Support secure TCP/IP remote access for users (e.g., PPTP, SSL, Kerberos, etc.)
  • Required network devices can be managed from a central location
  • Support Layer 3 switching
  • Support Network Load Balancing to offer higher throughput for increased user load

 

Scheduling

  • Assign an account number for a scheduled visit. Account numbers should be able to track individual
    visit activity
  • Incorporate user-defined, knowledge-based scheduling capabilities to ensure the medically appropriate sequence and time frames to schedule selected medical services (e.g., pre-defined duration between treatment appointments, time allotted by treatment visit)
  • Identifies available appointment sequence options, e.g., treatment followed by physician visit then lab,
    and allows scheduler to select preferred option
  • User-defined number of appointment types/treatments provided during selected period
    with override capability
  • Schedule multiple patients with a single provider or multiple providers
  • Recurring clinic/therapy schedules, for example, every other week, every other weekday, and specific
    dates within a month
  • Schedule meeting rooms, specify room set- up, specify equipment /flip charts, etc
  • On-line warning when a patient has been scheduled for multiple appointments/procedures on the same or overlapping date and time with capability to override warning message
  • Creates alert if there is a required pre-payment for a pending appointment
  • Creates alert if prior authorization required
  • Move patients between providers, time slots, days, therapists, etc.
  • “Ticker” file for follow-up requirements e.g.,reminders
  • Track “no shows,” no show status and cancelled reason
  • Flag patients with a history of no-shows. Print reports of no show patients
  • Tracks cancelled appointments with a “reason for cancellation,” and print a Cancelled Appointments Report
  • Track on-call schedules with rules (for example, days off, consecutive weeks)
  • Overlapping of resources for group therapy and group assignments to therapist
  • Block the same slot over many days or weeks without requiring user to block the slot for each individual day, including non-consecutive days
  • Copy/paste into template when moving entire schedule
  • Accommodate changes in appointment dates both for individual patients and for identified groups of
    patients (for example, reschedule an entire day’s patient load) without user re-entering all patient
    information
  • Offsite physician offices access the scheduling system for displaying schedules
    Generate list of all patients scheduled from current date through user-defined date (for example, next
    two weeks) and have report emailed directly to staff workstations
  • Print appointment/facility documents, confirmation and re-schedule letters
    Includes interface with Interactive Voice Response (IVR) software for callback to remind patients of
    upcoming appointments, ABN signature, pre authorizations, pre-payment

 

The automated EHR system is the way of the future, and is all set to revolutionize the delivery of affordable care to all.

 

Techcusp is an  IT Services & Software Development firm based out of Jersey City, NJ.  Our Managers / Consultants have deep exposure & understanding of Health Care IT , Insurance IT, Banking IT. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short-term or long term Projects .

 

Why Techcusp?

  •  American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

 

 

 

 

Contact – Careers with Techcusp.com  or

 

Shreyo Sadhu

Manager Sales – Consulting & Technology Services

Shreyo @Techcusp.com

Phone: +1 646.644.3049 / 201.258.4704 / 201.589.5962

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

 

 

Appian BPM Tools

Posted on February 4, 2015 | Categories: BPM | Posted by: admin

Appian BPM Tools

 

We are IT Services & Software Development firm based out of Jersey City, NJ.  Our Appian BPM Consultants have deep exposure & understanding of Insurance IT, HealthCare IT and Banking IT space. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short-term or long term Projects on FTE/W2/C2C basis.

 

 

Hard Skills

 

  • Business Process Management (BPM) Platforms – Appian, Pega, IMB Lombardi
  • Industry focus – Insurance & HealthCare

 

 

Appian Components

 

  • Design
  • Modeling
  • Execution
  • Monitoring
  • Optimization

 

Appian BPM Software Tools (Cloud)

 

  • Collaboration
  • Content
  • Data Access
  • Forms
  • Mobile
  • Portal
  • Process Modeling
  • Rules
  • SharePoint
  • SOA and Integration

 

 

Soft Skills

 

  • Demonstrated ability to understand industry issues and problems, relate them to clients’ needs, and propose appropriate solutions
  • Excellent interpersonal, verbal communication and presentation skills
  • Excellent project management skills and ability to manage multiple projects independently
  • Manage expectations of deliverables and timing
  • Possess supervisory skills and the ability to work on multiple projects.
  • Proficiency with Microsoft Office suite (Excel, PowerPoint, Word, Outlook)
  • Very Good communication skills – Interact with Project team and Business Representatives to understand the scope and purpose of the business process work stream

 

Why Techcusp?

 

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

 

 

Contact – Careers with Techcusp.com  or

 

Dr Aradhana Khandekar

Partner – Consulting & Staffing

aradhana@techcusp.com

+1 914-703-1762 / 201.604.3480

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

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BPM Consultants by Techcusp.com

Posted on February 4, 2015 | Categories: BPM | Posted by: admin

Appian / Pega BPM Consultants by Techcusp.com

 

We are IT Services & Software Development firm based out of Jersey City, NJ.  Our Appian / Pega BPM Consultants have deep exposure & understanding of Insurance IT, HealthCare IT and Banking IT space. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short-term or long term Projects on FTE/W2/C2C basis.

 

 

Hard Skills

 

  • Business Process Management (BPM) Platforms – Appian, Pega, IMB Lombardi
  • Industry focus – Insurance & HealthCare

 

In the Insurance Space, Project Management on BPM Platform delivered for

 

  • Agency / Sales / Portal
  • Underwriting
  • Policy Admin (PAS)
  • Claims
  • Fraud & Abuse (F&A)
  • Compliance

 

In the HealthCare space, Project Management on BPM Platform was delivered  for

 

  • Patient Portal
  • Case Management (Care Management & Clinical Services)
  • Records Management
  • Compliance

 

 

 

Soft Skills

 

  • Demonstrated ability to understand industry issues and problems, relate them to clients’ needs, and propose appropriate solutions
  • Excellent interpersonal, verbal communication and presentation skills
  • Excellent project management skills and ability to manage multiple projects independently
  • Manage expectations of deliverables and timing
  • Possess supervisory skills and the ability to work on multiple projects.
  • Proficiency with Microsoft Office suite (Excel, PowerPoint, Word, Outlook)
  • Very Good communication skills – Interact with Project team and Business Representatives to understand the scope and purpose of the business process work stream

 

Why Techcusp?

 

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

 

 

Contact – Careers with Techcusp.com  or

 

Dr Aradhana Khandekar

Partner – Consulting & Staffing

aradhana@techcusp.com

+1 914-703-1762 / 201.604.3480

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

Tags: , , , , , ,

Appian BPM Consultants by Techcusp.com

Posted on February 2, 2015 | Categories: BPM | Posted by: admin

Appian BPM Consultants by Techcusp.com

 

We are IT Services & Software Development firm based out of Jersey City, NJ.  Our Appian BPM Consultants have deep exposure & understanding of Insurance IT, HealthCare IT and Banking IT space. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short-term or long term Projects on FTE/W2/C2C basis.

 

 

Hard Skills

 

  • Drives software evaluations, solution architecture, technical designs and security designs to support growing business needs while thoroughly considering the system impact
  • Identifies, proposes, evaluates, estimates, and drives solutions with a combination of vendor products and custom software
  • Integrates complex web, middleware, and back end systems along with various vendor products
  • Leads and evolves integrated solutions for banking / Insurance & HealthCare products
  • Partners with business units, understands the strategy and driver for products and make sure that our solutions meet the requirements.

 

Soft Skills

 

  • Demonstrated ability to understand industry issues and problems, relate them to clients’ needs, and propose appropriate solutions
  • Excellent interpersonal, verbal communication and presentation skills
  • Excellent project management skills and ability to manage multiple projects independently
  • Manage expectations of deliverables and timing
  • Possess supervisory skills and the ability to work on multiple projects.
  • Proficiency with Microsoft Office suite (Excel, PowerPoint, Word, Outlook)
  • Very Good communication skills – Interact with Project team and Business Representatives to understand the scope and purpose of the business process work stream

 

Why Techcusp?

 

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality

 

 

Contact – Careers with Techcusp.com  or

 

Dr Aradhana Khandekar

Partner – Consulting & Staffing

aradhana@techcusp.com

+1 914-703-1762 / 201.604.3480

www.TechCusp.com

Insurance IT | HealthCare IT | Banking IT | Staffing

 

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Phone: +1 201.258.4704
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E-mail: Contact@TechCusp.com

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