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Category Archives: Clinical Services

Principal Consultant & Delivery Manager – HealthCare (Payers & Providers)

Posted on July 29, 2016 | Categories: ACOs, Analytics, Apps, Big Data, Care Management, Claims, Clinical Services, Clinical Trials, Consulting, Data Analytics, Health Exchange, Health Insurance, HealthCare | Posted by: admin

Principal Consultant & Delivery Manager – HealthCare (Payers & Providers)


  • The Principal Consultant & Delivery Manager (PCDM) leverages combined people, process, analytics and technology competencies to support large-scale, complex customer engagements
  • The Principal Consultant & Delivery Manager (PCDM) is responsible for driving customer value through client facing advisory and delivery services. A subject matter expert and trusted advisor for Payers, Providers, Clients & Program Management Team and works closely with engagement and technology team to define strategic and tactical direction
  • Collaborates with Leadership, Product, Infrastructure &Security teams to configure solutions and deliver value to customers. Responsible for identifying and solving business / systems issues
  • Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs
  • Deliverables include leading major work streams and projects, supporting pre-sales and sales activities, owning deliverables, building key customer relationships, building and sharing institutional knowledge, and developing junior professionals
  • Build, share, and maintain expertise in both practice area and client environment, regularly interface with Product, Infrastructure, and Security teams to deliver on customer commitments
  • Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating, planning and delivery management
  • Contribute to pre-sales and sales activities for revenue growth
  • Lead major engagement work streams and projects to meet milestones on time, and to deliver with high quality and within agreed to budgets
  • Plan, organize, staff, direct and control the operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
  • Use Data Analytics & information sets for analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures (SOP), functional roles & responsibilities, process flow and user guide per SOW


Contact Manish for Sr HealthCare Consultant @ 646.644.3049 or

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Why Manish Jaiswal for Sr PM role

Posted on May 27, 2016 | Categories: Account Manager, ALIP, Analytics, Care Management, Change Management, Clinical Services, Health Exchange, Health Insurance, HealthCare, HealthCare IT, Hire Me Now! | Posted by: admin

Why Manish Jaiswal for Sr PM role?

An MBA with 18+ years of experience in the HealthCare IT & Outsourcing space. An experienced Manager, successfully delivered Revenue Growth, Consulting, Technology, Change Management & System Implementation (SI) Projects with Govt., Payers, Providers & Insurance Carriers. Proven track record around Business Development, Product Management and Application Services i.e. Agile / Waterfall, Mobility, Social Media, Analytics, Research, System Integration, Platform BPO, Web Services, CRM, Document Management, QA-Testing, BPM, Practice Management, EMR, ePrescribe, Billing, Revenue Cycle (RCM) & HL7 – ADT. Successfully delivered transformational Projects for Pharmacy, Medicare, PBMs, Specialty Rx, TPAs, Article 28 sites, Medical Groups, Acute Care & Ambulatory Group clients. An Expert (SME) in eRx, EPCS, SI, SDLC, RFPs, MU, HIE/HIT, Onshore-Offshore Delivery & Client Services.


Sector Focused – HealthCare IT Projects Summary


Pharmacy Project, Application Project, EMR Project, ePrescription, Registration, Clinical Project, Medical Informatics Project, Tele-Health, 430B Project, Specialty Pharmacy, Reporting / Dashboard, Audit Tool, RCM Project, Tele-Health, Disease Mgt., MTM, Medicare Projects (MA, PDP), Claims, Health Portals, In-Patient, Out-Patient & ED Projects, Identity Management Projects, BPO Projects for MLTC, Health Plans, ACOs, PCMH, TPAs, PACE & Health COOP clients


Tools, Technology Stacks & Platforms Experience – Summary


Allscripts Sunrise Clinical Manager (SCM), Allscripts AEHR, Allscripts EDIS, Allscripts Insight, ARB, DrFirst Rcopia, DrFirst EPCS Gold, DrFirst InfinID, Cerner Invision, McKesson Series, Microsoft OS, Windows 10, Microsoft Project Plan (MSP) Share Point, Word, Power Point (PPT), Excel, HL7, ADT Interface, VMWare Server, SQL Server, SQL Database – MS, Oracle, ASP .Net,  Java / J2EE, WordPress, Appian, Plexis, NextGen, ALIP, MS Visio, B2B Portal, B2C Portal, Care Management Portal, Claims System, Policy Admin System (PAS) – Accenture, Enrollment & Eligibility System, Lab Info System (LIS)

  • Years of project estimating/planning/monitoring; identifying, estimating and presenting costs and schedules aligned with project activities and deliverables; tracking and reporting deliverables
  • Years of resource management, dependencies; managing project scope, risk, changes and issues.
  • Years of Client Relationship Management – managing customer expectations and satisfaction; weekly meetings/communications.
  • Years of planning/conducting client workshops; collecting/confirming business requirements; documenting application functional use cases and other required documentation.
  • Years of utilizing and applying known PMI Methodology
  • Years of managing teams responsible for IO activities, or equivalent.
  • Years of organizing/directing/managing contract operation support functions involving multiple, complex, and interrelated project tasks.


Call or Writ to

Manish Jaiswal



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Project Management for Insurance & HealthCare

Posted on March 18, 2016 | Categories: Account Manager, Agency Systems, ALIP, Analytics, Change Management, Claims, Clinical Services, Consulting, Development Project Manager, Document Management, EMR / EHR, ePrescription, eRx, Health Insurance, HealthCare, HealthCare IT, Insurance IT, IT Services, Medicare, MLTC, Mobile Health, PACE, Payers, PBMs | Posted by: admin

Project Management for Insurance & HealthCare


  • Casualty Insurance
  • Health System
  • Hospital Care
  • Life & Annuity Insurance
  • Property Insurance
  • Physicians Group
  • Inpatient
  • Out-Patient
  • Emergency Room


PMI approved Project Management – Scope, Time and Cost


  • Change Request Management – identifies and develops strategy for changes in scope, schedule, and cost.
  • Communications Management – creates and manages communications with stakeholders providing relevant details for informing and decision making in status reporting.
  • Cost Management – develops, monitors, and assesses project budgets through the entire project life cycle providing full transparency to stakeholders.
  • Documentation Management – Creates appropriate project documentation. Effectively negotiates tradeoffs between scope, schedule, and budget
  • Communication Management – Excellent communication, interpersonal, Presentation and written skills.
  • Implementation and Transition Management – creates transition plan, identifies lessons learned, and applies the lessons learned to future projects.
  • Integration Management – identifies and manages project interdependencies.
  • Quality Management – identifies relevant quality standards and defines governance, communication, and quality processes across SDLC – Dev, QA and Prod stages
  • Resource Management – identifies appropriate staff, defines roles and responsibilities, develop project organization chart and governance structure.
  • Risk & Issue Management – identifies and creates mitigation plans for risks and issues. Utilizes available tools for identifying and tracking issues.
  • Schedule Management – creates, manages, and understands impacts to project scope, constraints, and schedule via MS Project Plan and CA – Clarity
  • Organizational Management – Ability to work well on cross functional project teams including IT and business subject matter experts

Call us for Project Management & Program Management

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Program Manager – Pharmacy Systems

Posted on June 21, 2015 | Categories: Analytics, Apps, Clinical Services, Consulting, Development Project Manager, EMR / EHR, ePrescription, eRx, Health Cusp, Health Insurance, HealthCare, HealthCare IT, Pharmacy Systems | Posted by: admin

Program Manager – Pharmacy Systems


TechCusp Program Manager for Pharmacy System can drive IT systems solutions to support your Pharmacy Operations. Pharmacy Project Managers could be hired Full Time / Part Time – Consultants for identifying and implementing new systems as well as enhancements / improvements to existing systems at your Health System. Our PM Develops operating procedures, strategies and plans to serve the internal and external users/customers that the systems support.


Pharmacy Program Manager (PM) – Hard Skills


  • Collaborates with Pharmacy Operations leaders to ensure technical solutions are operationally sound and meet the needs of the business. Communicates issues, recommendation and implementation approaches to a range of audiences from the Pharmacy Operations leadership to technical audiences
  • Develops operational guidelines and governance around processes. Ensures business solutions are consistent with operation guidelines
  • Ensures that all enhancements/new systems are compliant with all Federal, state, municipal, and pharmacy boards. Maintains currency of current regulatory matters that affect the company and collaborates closely with Government Affairs on electronic prescribing
  • Functions as Company subject matter expert on all Electronic Prescribing and eHealth activities to professional organizations
  • Manages efforts for business requirements gathering and documentation, user acceptance testing (UAT) of initial concepts, approved enhancements, and testing with business partners.
  • Presents results and insights regularly to leaders. Measures and ensures continued service optimization
  • Prioritizes projects for implementation – functions as liaison between Pharmacy Operations and IT
  • Provides leadership to develop, test, and deploy fully automated Electronic Prescribing solutions (eRx & EPCS) and programs that drives increased safety and efficiency in our pharmacies by eliminating the need for manual data entry
  • Responsible for leading the identification of technology solutions that support Pharmacy Operations. Leads the design, build and deployment of new systems as well as enhancements/improvements to existing systems. Leads strategic development, implementation and maintenance of centralized routing work
  • Reviews development ideas for all Pharmacy Operations systems and determines if ideas are viable for the business model


Pharmacy Program Manager (PM) – Soft Skills


  • Experience of developing and delivering presentations to various audience levels within an organization
  • Experience of directly managing people, including hiring, developing, motivating, and directing people as they work
  • Experience of evaluating and determining if technology solutions are applicable to the business model
  • Experience of implementing strategic initiatives which align with business goals and budget
  • Experience of using business analytical skills including facilitating requirements sessions and documenting activity workflows and business requirements.
  • Experience planning, developing, and managing departmental expense and capital budgets
  • Experience with project management (Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)



Our experienced Program Manager could help you with viz.:


  1. Discovery & Gap Analysis
  2. RFP & Vendor Selection
  3. System Implementation
  4. Workflows Management
  5. Project Management




Manish Jaiswal

Program Manager – HealthCare IT

+1 6466443049


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ePrescribing Program Management for Health Systems by Techcusp

Posted on June 21, 2015 | Categories: Analytics, Business Analyst, Clinical Services, Consulting, EMR / EHR, ePrescription, eRx, HealthCare, HealthCare IT, Identity Management, ISVs | Posted by: admin

ePrescribing Program Management for Health Systems by


Manage New York State mandate of March 27, 2016 by ensuring that your Health System is ePrescribing Compliant. Per the law, all Prescribing Prescribers (Doctors, PAs, NPs, etc.) must have the ability to ePrescibe both Controlled Substances (EPCS) and Non-Controlled Substances (eRx) directly to Pharmacy.


Electronic Prescribing known as ePrescribing (eRx & EPCS) is defined as an electronic transmission of prescriptions from Providers to Pharmacists using computer and other mobile devices, such as cell phone and tablets. E-prescribing systems are used in various applications including preparation of complete medication list, data security checks, complete information of formulary and patient historical data.


We could help as we have deep Program Management capabilities to ensure that your team is ready for the mandate. We bring to bear Platform / Apps implementation of Allscripts & DrFirst. We have hands-on experience on:


  1. DrFirst – Rcopia for Standalone Sites –
  2. Allscripts – SCM (Sunrise) for Inpatient Sites –
  3. Allscripts – AEHR (TouchWorks) for Outpatient Sites –


Our experienced Program & Project Managers could help you end-to-end viz


  1. Discovery & Gap Analysis
  2. RFP & Vendor Selection
  3. System Implementation
  4. BNE Registration
  5. Identity Management
  6. Tokens – Distribution, Binding and Activation
  7. Testing
  8. Workflows Management
  9. Training
  10. Project Management




Manish Jaiswal

Partner – HealthCare IT

+1 6466443049

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