Customer Relationship Management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves technology to organize, automate, and synchronize sales, marketing, customer service and technical support.
Techcusp.com defines CRM as a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving overall growth.
Techcusp.com has deep understanding of your growing business and operational needs. Our Relationship Managers & Consultants are on stand-by to help you deliver your IT vision & Projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.
We are Marketing Automation & CRM Solutions firmbased out of Jersey City, NJ. We never look at projects and implementations in a vacuum, but consults with clients to make sure it fits in with their overall strategic vision. Our Consultants have deep exposure & understanding of Marketing Automation & CRM Solutions. Reach out to us for our seasoned & domain rich Marketing & CRM Consultants for short-term or long term Projects on W2/C2C basis.
Medicare Advantage – Software Platform by Techcusp
We could build custom software for your Medicare Advantage, MAPD, PDP, Self-funded, Health Co-Op, MLTC, PACE Plans to cover your niche workflows from Mobile Apps to Enrollment, Claims & Accounting Integration.
Salient features of Techcusp MA software
Document reconciliation and management
Enrollment / disenrollment management
Member mail management (member record storage of in and outbound communications)
Techcusp is a niche player in Insurance & HealthCare Consulting space i.e. Technology & Outsourcing. With offices in United States & India, Tech Cups combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our Consultants help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.
The Insurance Practice provides leading institutions in Life and Property & Casualty Insurance, Reinsurance, Health Insurance, Self-funded Plans, PBMs, Pharmacy/RX & Employee Benefits sectors with strategic insight and analytical thinking to succeed in a rapidly evolving competitive, regulatory, technology and capital markets environment. Our engagements are diverse and multi-faceted, spanning:
A range of topics, including strategy development, financial effectiveness, pension risk transfer, product design and management, operational excellence, technology and data capabilities, underwriting and pricing, and distribution
Conducting a holistic assessment of the strategy, operations, and organization of a large US multinational insurer’s business, focusing on accelerating growth, improving economics, rationalizing costs, and integrating several disparate businesses
The full spectrum of institutions in the insurance space, from insurers to reinsurers, from private equity firms to their portfolio companies, and from pension plan sponsors to their independent fiduciaries
The global insurance landscape, partnering with our Consultants in Asia & Americas
Working with a leading commercial lines broker to develop their data and analytics strategy
Working with a leading personal lines writer to re-design their pricing strategy to address the emergence of on-line aggregators and other non-traditional competitors
Principals represent our firm as relationship managers and leaders
Project leadership spans strategic thought leadership and insight generation, directing and overseeing all of the team’s day-to-day work efforts, regularly interacting with the client, and helping to shape the client agenda
com Principals serve as the primary contact point for senior client executives and consultants staffed on the client engagements
We execute large and complex projects, ensuring that we meet the client’s objectives.
We lead meetings with C-suite executives of the leading and most sophisticated insurers. This will include both technical mastery of industry content as well as crisp verbal and written communication skills
We support high-impact thought leadership (e.g. articles in leading publications, industry talks, white papers, etc.) to complement the firm’s existing areas of expertise, push the boundaries of our collective knowledge, and enhance the firm’s brand
We understand competitive dynamics in the context of the industry (e.g. regulatory forces, macro and microeconomic drivers, changing buying patterns, etc.) and master our strategic toolkits