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Category Archives: Document Management

Project Management for Insurance & HealthCare

Posted on March 18, 2016 | Categories: Account Manager, Agency Systems, ALIP, Analytics, Change Management, Claims, Clinical Services, Consulting, Development Project Manager, Document Management, EMR / EHR, ePrescription, eRx, Health Insurance, HealthCare, HealthCare IT, Insurance IT, IT Services, Medicare, MLTC, Mobile Health, PACE, Payers, PBMs | Posted by: admin

Project Management for Insurance & HealthCare


  • Casualty Insurance
  • Health System
  • Hospital Care
  • Life & Annuity Insurance
  • Property Insurance
  • Physicians Group
  • Inpatient
  • Out-Patient
  • Emergency Room


PMI approved Project Management – Scope, Time and Cost


  • Change Request Management – identifies and develops strategy for changes in scope, schedule, and cost.
  • Communications Management – creates and manages communications with stakeholders providing relevant details for informing and decision making in status reporting.
  • Cost Management – develops, monitors, and assesses project budgets through the entire project life cycle providing full transparency to stakeholders.
  • Documentation Management – Creates appropriate project documentation. Effectively negotiates tradeoffs between scope, schedule, and budget
  • Communication Management – Excellent communication, interpersonal, Presentation and written skills.
  • Implementation and Transition Management – creates transition plan, identifies lessons learned, and applies the lessons learned to future projects.
  • Integration Management – identifies and manages project interdependencies.
  • Quality Management – identifies relevant quality standards and defines governance, communication, and quality processes across SDLC – Dev, QA and Prod stages
  • Resource Management – identifies appropriate staff, defines roles and responsibilities, develop project organization chart and governance structure.
  • Risk & Issue Management – identifies and creates mitigation plans for risks and issues. Utilizes available tools for identifying and tracking issues.
  • Schedule Management – creates, manages, and understands impacts to project scope, constraints, and schedule via MS Project Plan and CA – Clarity
  • Organizational Management – Ability to work well on cross functional project teams including IT and business subject matter experts

Call us for Project Management & Program Management

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Technical Writers for Quality Assurance by TechCusp

Posted on February 17, 2015 | Categories: Analytics, Banking IT, Careers with Techcusp!, Consulting, Database, Document Management, Hire Me Now!, Insurance IT, IT Services, JAVA, Technical Writer, Uncategorized | Posted by: admin

Technical Writers for Quality Assurance by TechCusp


We are IT Services & Software Development firm based out of Jersey City, NJ.  Our Technical Writers  have deep exposure & understanding of Insurance IT, HealthCare IT and Banking IT space.  Reach out to us for our seasoned & domain rich IT Consultants, Developers & Software Engineers for short-term or long term Projects .



Qualifications and Experience :

  • Technical Degree in IT/allied.
  • Experienced in process/quality background to perform quality assurance.
  • Technical troubleshooting experience.
  • Attention to quality/detail.
  • A self starting attitude.


Responsibilities :

  • Coordinate workflows with Quality Assurance Lead
  • Ensure that system elements, implementations, and other artifacts adhere to highest standards and requirements
  • Execute quality assurance processes with consultation from CI best practices and Quality Assurance Lead
  • Alert and escalate potential blockers to other teams when needed
  • Delivery high quality output in accordance with pre determined timelines


Requirements :

  • Experience in technical roles, QA, or workflow support
  • Strong analytical, troubleshooting and problem solving skill
  • Strong documentation skills including writing test plans for new and regression testing, track results, and create detailed processes.
  • Ability to interface implementation, engineering & other support teams
  • Troubleshoot technical and account issues, and escalate issues as needed.


Required Technical Skills :

  • Ability to review a large delimited text or XML file to ensure key fields are present
  • Ability to communicate any technical/feed related issues to internal stakeholders
  • Diagnostic reasoning and ability to do some independent troubleshooting of issues during implementation
  • Ability to use browser based web tools
  • Ability to use gCases and Buganizer tools
  • Scripting background is beneficial specifically Javascript experience.


Why Techcusp?

  •  American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality


Shreyo Sadhu

Manager Sales – Consulting & Technology Services


Phone: +1 646.644.3049 / 201.258.4704 / 201.589.5962

Insurance IT | HealthCare IT | Banking IT | Staffing


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Document Management Consultants and Project Managers by

Posted on December 23, 2014 | Categories: Document Management | Posted by: admin

Document Management Consultants / Project Managers by

We are IT Services & Software Development firm based out of Jersey City, NJ. Our Document Management Consultants / Project Managers have deep exposure & understanding of Insurance IT, HealthCare IT and Banking IT Space.

Techcusp can help build or integrate Document Management System for your firm. If you are exploring to implement, integrate or configure, MS SharePoint, Write or Call us now!

If you are exploring to custom build Document Management System (DMS) to fit your specific requirements, Write of Call us now!

The Project – DMS Evolution & Implementation

  • This Document Management System (DMS) allow, process, file, and store the majority of client materials into a secure database. It will collect, compile, retain and recall client data and programmatic files in a supportable, sustainable electronic format
  • An integrated, enterprise electronic document management application (System – DMS) that integrates with and/or replaces existing applications
  • Staff be able to directly enter information into the system while supervisors and management will be able to check accuracy, view follow-up of work and run various reports detailing client activity and demographics

Document Management Application System (DMS) – features

  • Ability to attach notes, dictations, audio, or video files
  • Ability to automatically index or file stakeholders documents into an electronic case file based on an assigned Personal Identification Number (PIN) for easy retrieval by user(s)
  • Ability to automatically save documents as they are being entered or stored
  • Ability to capture information from stakeholders once without multiple copies. Ability to provide document receipts on demand. All documents captured at the point where they hit the client departments i.e. agency, the mailroom, Front Desk, and documents carried in by stakeholders. No photocopying of documents
  • Ability to create mailing lists from databases based on search parameters
  • Ability to date stamp documents as they are added to a client file or case file
  • Ability to provide a dashboard view of client information. This dashboard include current programs, demographics, caseworkers and other information pertaining to the client
  • Ability to pull data from the Mainframe / existing applications and import data into the electronic forms. Data be used to populate the form and also index it to allow for easy retrieval
  • Ability to retrieve, fill-in and print completed forms easily; and to populate repetitive data on multiple forms
  • Ability to utilize form groups for programs which include the application and all necessary forms needed for that program. Allow documents to be assigned to one or more cases
  • Allow for hierarchical structures and security levels for users implemented on a Role based security initiative.
  • Allow for signing, or initialing any form using electronic signature pad which becomes a permanent, unalterable part of the form when completed
  • Capability to integrate and interface with current and emerging technologies
  • Contain security measures to allow for the correction of accidental/incorrect document indexing including an electronic trail of data
  • Demonstrated ability to run ad-hoc reports for management
  • DMS allows for documents to be transferred electronically for a particular case. Also allows for any information change to be transferred to all stakeholders
  • Eliminate paper and hard copy case files entirely from departments
  • Provide document authentication and validation assurances including electronic signatures
  • Ability for designated workers to manage the electronic documents via the use of a queue that lists complete and incomplete work from their desktop by moving documents between work folders based on the progression of work
  • Ability to digitally model ideal business processes within departments including application processing, follow-up reminders, mail processing, routing documents along an electronic workflow in which supervisors and workers are simultaneously notified
  • Ability to create and access a log of Client / Stakeholders interactions and reminder notifications
  • Ability to have automatic case number generation for new cases that are created
  • Ability to send a reminder of files or applications that are incomplete after a designated timeframe from date of entry
  • Ability to perform an initial data scrape/download from the data warehouse to populate the database with the most current information

Scope of Work

  • Estimate Project costs, including (but not limited to) software acquisition, software configuration and enhancement, project management costs, training costs
  • Gather detailed functional and system requirements from interviewees
  • Recommend project approach for identifying, selecting and testing software applications, and obtaining an implementation strategy

Technical Infrastructure

  • Shared server environment
  • SQL based server
  • Windows 2003 Server or newer operating system
  • VM Ware virtual machine running on ESX Server 3.5 or higher

Why Techcusp?

  • American Firm
  • Attractive Pricing
  • Cutting-edge Technology Consultants
  • Deep Domain knowledge
  • Onshore/Offshore Delivery for scale & quality


Dr Aradhana Khandekar

Partner – Consulting & Staffing

+1 914-703-1762 / 201.604.3480

Insurance IT | HealthCare IT | Banking IT | Staffing


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Technology Consulting by Tech Cusp

Posted on December 5, 2014 | Categories: Consulting, Database, Document Management, Insurance, IT Services, Project Manager, Software Development, Tech Cusp,, Technology Stacks | Posted by: admin

Technology Consulting and Managed Services by TechCusp



We are Technology Consulting & Managed Services Company based out of Jersey City, NJ. We never look at projects and implementations in a vacuum, but consults with clients to make sure it fits in with their overall strategic vision. The scope of work covers providing Information Technology Services for a variety of activities associated with the analysis, selection, and implementation of technology solutions and services. i.e.


  • Assessment & Planning Services
  • Document Management & Workflow Services
  • IT Professional Services (Staff Augmentation)
  • Program Management Services
  • Technology Implementation Services
  • Technology Selection Services



Program Management Services



  • Program management services are comprised of many elements associated with planning, selecting, and implementing technology solutions and services. These information and operations technology solutions and services support the strategic goals and strategies of the client



Assessment & Planning Services


  • Conduct assessments that will analyze existing business processes, practices, policies, organization, and technologies. Provide strategic recommendations for improvements with resource requirements, cost estimates, schedules, and technology solution recommendations
  • Conduct detail business processes analysis in order to find efficiencies through business processes redesign which may include technology solutions and services
  • Develop an IT Master Plan that supports the strategic goals and strategies of the client. Recommend an implementation plan and approach with required resources, schedule, and business value
  • Techcusp regularly evaluates business processes to determine the effectiveness and efficiencies delivered by the technology solutions that support processes. We conduct the development of a master plan, conduct assessments, and business process analysis and redesign



Technology Selection Services


  • Assist vendor negotiation strategies and contract development
  • Assist with the development of RFP’s and with the process of reviewing and selecting technology solutions and services that best fit Client’s needs
  • Develop detail business requirements gathering, project scope and approach to incorporate into an RFP to find a technology solution and service
  • Techcusp deliver variety of tasks related to the selection and acquisition of technology solutions and services
  • We assist with developing and managing RFP’s, assist with the selection of a technology solution and service, and provide vendor negotiation strategies and contract development



Technology Implementation Services



  • Analyze current business process and design the desired business processes
  • Business rules and desired business processes
  • Develop a training plan, approach, and most effective approach for
  • Develop change management strategies and approaches to best prepare
  • Execution and monitoring
  • Go live planning, approach, and execution
  • Implementation of the technology solution
  • Lead the development of the testing plan, strategic approach, and
  • Oversee the configuration of the technology solution based on the
  • Post implementation review and lessons learned
  • Provide oversight of the vendor’s responsibilities and remedy issues that occur with the technology solution, timely delivery of products/services, minimize change controls, and control costs
  • Provide project/program management services in the implementation of all aspects of a technology solution, Business process review, technology, fit, integration, testing, training, and implementation
  • Techcusp extend assistance with a variety of tasks related to implementation of information and operations technology solutions and services
  • the business for delivery of the changes to processes with the
  • Training execution
  • We also assist with project/program management, vendor management, business process redesign, testing, training, and related technology implementation services


 IT Professional Services (Staff Augmentation / Consulting)


  • Application Analyst / Developer – Design, develop, and deliver technology solutions across various technology platforms
  • Business Analyst – Bridging the business needs of Client with the various technology & workflow solutions. Ability to take domain / industry knowledge and determine best management practices for implementing technology
  • Data Analyst / Architect – responsible for analyzing large amounts of structured and unstructured data to find patterns, develop data visualizations, and other tools to transform data into knowledge that can drive utility
  • Database Administrator – Responsible for the design, implementation, and management of structured and unstructured databases. Responsible for the protection and integrity of utility data performance, cost savings, or efficiencies
  • Project Manager – Manage technology projects of various magnitudes in the delivery of business changes enabled by technology solutions
  • Systems Engineer – Responsible for the design, implementation, and management of technology resources in support of client’s applications and services
  • Technology Strategist / Architect – This role delivers important outcomes at each stage of the business and technology strategy process
  • Testing Lead / Analyst – Responsible for the planning, execution, and management of software testing in support of the delivery of technology solutions


 Why Techcusp?


  • Accountability
  • Attractive Pricing
  • Collaboration
  • Customer Focus
  • Onshore/Offshore Delivery


 About Techcusp





Contact us



Mihir Desai


Phone: +1 201.258.4704 / +1 646.479.9539

Insurance IT|HealthCare IT|Banking IT


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Document Management Consultants by Techcusp

Posted on November 22, 2014 | Categories: Document Management | Posted by: admin

Document Management Consultants by Techcusp


Reach out to us for our seasoned & domain rich Document Management Consultants for short-term or long term Projects on W2/C2C basis.



Skill-sets of Techcusp Document Management Consultants


  • Average of 5-7 years of experience and knowledge of ECM (Electronic Content Management) principles, strategies, systems. documentation and/or document controls
  • Advanced knowledge of MOSS SharePoint 2007 and/or 2013
  • Deep project management experience and/or knowledge
  • Assist in gathering required data for reporting/ monitoring status on the system
  • Assist to enforce document control requirements and rules for standards
  • Assist to identify gaps in workflows by interviewing and working closely with all users
  • Excellent computer skills (Familiarity with various softwares and file formats – Microsoft Office Suite, Acrobat, Layout softwares, (Quark, InDesign,) Access database management).Experience in working closely with IT areas – defining business/user requirements for building sites and SharePoint Farms
  • Expert in Adobe Acrobat and PDF creation/manipulation with hyperlinks
  • Extremely technical
  • Highly adaptable
  • Knowledge and experience in IBM/FileNet
  • Knowledge and experience in MOSS CMS
  • Knowledge of all file formats, graphics and many different software programs
  • Knowledge of creating InfoPath forms
  • Knowledge of document control policies and best practices
  • Knowledge of ECM and Best Practices
  • Migrate files from shared drives to SharePoint and Filenet – approximately 70% of time
  • Participate in regular reviews of established procedures
  • Participate in training programs and workshops for all users including one-on-one
  • Perform system administration tasks if and when required
  • Proficient at working with Web Parts




Aradhana Khandekar

Partner – Consulting & Staffing

+1 914-703-1762 / 201.604.3480

Insurance IT|HealthCare IT|Banking IT




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Our Location


425 Washington Blvd.,
Jersey City, New Jersey 07302, USA

Phone: +1 201.258.4704
Fax: +1 201.604.3480

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