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Category Archives: HealthCare IT

HealthCare IT – Delivery Manager

Posted on August 11, 2016 | Categories: HealthCare IT, Program and Project Management | Posted by: admin

HealthCare IT – Delivery Manager


  • Accountable for successful end-to-end Project Delivery as measured by: On-Time, On-Budget, On-Scope and With Quality and Customer Satisfaction
  • Deep Healthcare IT – Payer, Provider and ACO experience
  • Ability to achieve forward progress and maintain momentum in a long-term project environment
  • Ability to manage engagements with executive level- visibility and interaction
  • Ability to manage multiple project releases concurrently
  • Ability to monitor project metrics for significant deviations in quality, cost, or schedule
  • Able to communicate using terminology that can be understood by both technical and business leadership
  • Translate complex technical items in a form that can be understood by non-technical resources
  • Adhere to Project Management Office (PMO) policies, procedures and methodologies
  • Coach and mentor individuals on the project teams and provides feedback on performance to their leaders
  • Collaborates with different business areas to prepare the project for implementation, including coordinating communications, process changes and training
  • Demonstrated experience in building win- win relationships with Business and Application Vendors
  • Demonstrated strong leadership skills with hands on management of project execution
  • Excellent interpersonal skills and conflict resolutions skills
  • Excellent oral and written communication skills
  • Excellent organizational skills including meeting agendas, minutes, documentation, etc
  • Excellent understanding of issue / risk management and resolution / mitigation
  • High proficiency (expert-level) in the use of MS Project, MS Plan Enterprise & CA Clarity to produce and deliver high quality project plans, status updates and reports
  • Identify, document, and driving issues and risks to resolution / mitigation and when necessary escalate to leadership for assistance. Develop decision documents for options to resolve issues / risks
  • Possess thorough knowledge of PMI standards and terminology (including PMBOK)
  • Present project-related presentations for executive-level leadership
  • Proficient in formal project management methodologies – Agile Scrum / Waterfall or Blend of both
  • Proven analytical skills to analyze financial and schedule forecasts and identify issues and opportunities
  • Proven experience managing large multimillion dollar projects that have significant business implications
  • Proven experience managing large project teams and sub teams
  • Responsible for initiating, planning, executing, controlling, and closing complex initiatives using a formal project management methodology
  • Successful track record of Project Work Plan (resource, cost, and time) management


Contact Manish for HealthCare IT – Delivery Manager at 646.644.3049 or

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HealthCare Operations Director – Apps, Change Management & Delivery

Posted on August 8, 2016 | Categories: Health Exchange, Health Insurance, Health System, HealthCare, HealthCare IT, Program and Project Management | Posted by: admin

HealthCare Operations Director – Apps, Change Management & Delivery 


  • Self-starter with an entrepreneurial spirit and healthcare hands-on domain expert on Payer, Providers and Tech Applications (Implementation, Configuration, Interfaces, Upgrades, Enhancements and Delivery)
  • Accountable for day-to-day progress of Agile, Waterfall & Hybrid based development project(s) and release initiatives with regard to time, budget, scope and quality
  • Collaborates with Leadership, Product, Infrastructure &Security teams to configure solutions and deliver value to customers. Responsible for identifying and solving business / systems issues
  • Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs
  • Deliverables include leading major work streams and projects, supporting pre-sales and sales activities, owning deliverables, building key customer relationships, building and sharing institutional knowledge, and developing junior professionals
  • Exceptional listening, communication, documentation and presentation skills
  • Experience managing at least 10 direct reports
  • Follow and implement HIPAA, CMS and PHI compliance & regulations and maintain center operations
  • Implement company goals and objectives including Change Management
  • Negotiate and manage contracting
  • Oversee and manage Quality Assurance for Business & IT Projects
  • Participate in budget creation and maintenance with help of Finance Team
  • Participate in Infrastructure upgrade, procurement and management with help of Infrastructure Team
  • Participate in Recruiting, Hiring & Training of Key Personnel with help of HR & Training Team
  • Responsible for ensuring the delivery of quality patient care while efficiently utilizing resources and maximizing returns
  • Responsible for Voice of Customer (VOC), Statement of Work (SOW) and C-Sat (Customer Satisfaction) Score
  • Strong physician relationships- dynamic- positive- outgoing- flexible- able to work with boards, committees, regulatory agencies, third party, vendors, patients and all levels of personnel
  • Successfully managed and delivered Multi-million dollar HealthCare Transformational Projects i.e. ePrescribe, EMR, Medicare (MA), PBM, Specialty Pharmacy, Tele-Health, Claims, BPO, RCM & MU (STAR)
  • Track record of success with staff development, coaching and employee performance management


Contact Manish for HealthCare Director – Solutions & Delivery at 646.644.3049 or

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Clinical Trials Project Management for Medical Devices

Posted on August 5, 2016 | Categories: Clinical Trials, HealthCare IT, Program and Project Management | Posted by: admin

Clinical Trials Project Management for Medical Devices


Project Management Stages for Clinical Trials for Medical Devices 


  • Ideation & Planning
  • Research & Analytics
  • Coordination with CROs
  • Design & Protocol
  • Development & Documentation
  • Testing & Phases
  • QA & Compliance
  • Strategy & Communication
  • Regulatory & Approval
  • Go-to-Market (Phase 4)

Clinical Trials for Medical Devices – Key Terms & Phases


  • PMA – Pre Market Approval Application
  • Medical Device Classes – I, II, III
  • Stages for PMA device – Pre IDE on Animal Testing, IDE (Investigational Device Exemption) on Human Testing (Clinical Trial), PMA


Clinical Trial for Medical Devices


  • Wound Closure
  • Injection Devices
  • Catheters
  • Balloon & Stent Systems
  • Orthopedic Implants


Clinical Trials – Tools & Technology

  • CDMS Types – Paper based or Electronic. Usually Double Data Entry strategy is followed
  • Clinical Data Management System (CDMS) – to manage the data of a Clinical Trial / Research
  • Clinical Trial Management Systems (CTMS) viz. Allegro CTMS, ClinPlus, Veeva etc.
  • Clinical Trials Data Format – XML, TXT, CSV, Matlab files or System Specific Files
  • Electronic Data Capture (EDC) – via Cloud, Web & Portal
  • Electronic Trial Master Files (eTMF) for storage and collaboration viz. Veeva, SureClinical etc.
  • MS Excel for Spreadsheet
  • MS Excel for Visio
  • MS Project for Program Management
  • MS Sharepoint for Access & Collaboration
  • MS Word for Documentation


Leading CROs for Medical Device Testing



Contact Manish for Clinical Trial PM at 646.644.3049 or

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25 Largest Health Systems in America

Posted on August 5, 2016 | Categories: Health Insurance, Health System, HealthCare, HealthCare IT | Posted by: admin

25 Largest Health Systems in America


Here are the 25 largest integrated health systems, according to SK&A’s report.


  1. Community Health Systems (Franklin, Tenn.) — 2,224 total facilities
  2. Ascension Health (St. Louis) — 2,098
  3. HCA (Nashville, Tenn.) — 1,719
  4. Trinity Health (Livonia, Mich.) — 1,705
  5. Tenet Healthcare (Dallas) — 1,061
  6. Kaiser Permanente (Oakland, Calif.) — 1,045
  7. Carolinas Healthcare System (Charlotte, N.C.) — 936
  8. UPMC (Pittsburgh) — 859
  9. Partners HealthCare System (Boston) — 788
  10. NewYork-Presbyterian Healthcare (New York City) — 732
  11. Catholic Health Initiatives (Englewood, Colo.) — 719
  12. Mercy Health System (Chesterfield, Mo.) — 706
  13. Baylor Scott & White Health (Dallas) — 683
  14. Northwell Health (New Hyde Park, N.Y.) — 670
  15. Adventist Health System (Altamonte Springs, Fla.) — 636
  16. Sutter Health (Sacramento, Calif.) — 622
  17. Providence Health & Services (Renton, Wash.) — 579
  18. Universal Health Services (King of Prussia, Pa.) — 571
  19. University of Texas Health System (Austin) — 551
  20. LifePoint Health (Brentwood, Tenn.) — 544
  21. Mount Sinai Health System (New York City) — 535
  22. Cleveland Clinic Health System — 525
  23. Indiana University Health (Indianapolis) — 492
  24. Novant Health (Winston-Salem, N.C.) — 492
  25. Advocate Health Care (Downers Grove, Ill.) — 483


Source: SK&A’s report, 2016

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Delivery Director – HealthCare IT

Posted on July 27, 2016 | Categories: Account Manager, Claims, Consulting, Health Insurance, HealthCare, HealthCare IT, Program Manager, RCM, Senior Consultants | Posted by: admin

Delivery Director – HealthCare IT



  • Manage & Lead Project Initiations, Estimates, SOWs, Budgets, Charter, Scheduling, Plan, Risks etc in support of on-going client needs and new opportunities
  • Managing complex plans to resolve client production incidents and service requests through understanding of client priorities and internal processes. Tracking to plan and working across the organization to effectively meet the client’s business needs. Establishing positive relationships with clients and program resources through effective communication and on-time delivery of commitments
  • Responsible for Client Relationship Management (CRM), Voice of Customers (VOC), Solutions and Escalations that demand a high degree of diplomacy, discretion, insight, and judgment
  • Managing SOW / contract scope to include establishing agreed upon contract deliverables, roles, responsibilities and budget
  • Lead and directly manage a team of resources, in particular as it relates to the delivery of project-based activities
  • Participate and contribute thought leadership to help drive Professional Services & Business Development strategies
  • Acts as a liaison between various internal organizations (Marketing, Finance, Product Management, etc.)
  • Managing and developing agendas and action logs for all client meetings. Tracking open items in action log and ensuring timely delivery across the organization
  • Managing and facilitating weekly and monthly client meetings and reporting on projects at a line level up to senior executive level
  • Managing multiple operational projects on time, budget, and quality while accommodating competing priorities
  • Managing multiple project teams to completion in parallel within time and budget and completing all project close-out activities.
  • Managing project environments through the product lifecycle including procurement, build and configuration, network and security configuration, and coordinate and schedule resources
  • Proactively identifying gaps in internal change, incident, service request, batch and problem management plans and external expectations; and managing client expectations regarding risks and issues mitigation
  • Provide delivery engagement for existing & client portfolio. Manage client level P&L
  • Strong presentation skills with ability to effectively communicate through written or verbal forums and strong interpersonal skills
  • Working with Communication Team and Project Managers / Program Manager to disseminate project status, information, and expectations to internal and external client resources and stakeholders and reporting on projects at the executive level.
  • Working with technical leadership to ensure their client program is properly resourced based on scope, skillset and timeframe for delivery. Escalating production issues quickly and driving resolution while communicating status and resolution path to client. Proactively escalating to resource teams to avoid risk of missing client deliverables.


Contact – Manish @ 646.644.3049 or

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