Customer Relationship Management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves technology to organize, automate, and synchronize sales, marketing, customer service and technical support.
Techcusp.com defines CRM as a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving overall growth.
Techcusp.com has deep understanding of your growing business and operational needs. Our Relationship Managers & Consultants are on stand-by to help you deliver your IT vision & Projects. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short term and long term projects.
Tech Cusp is insurance, HealthCare & Banking focused Technology Services & IT Consulting firm with sweet spot into Software Development, Mobile Applications, BI, Portal and System Integration. Our Release Managers have deep exposure & understanding of Software Services. Reach out to us for our domain rich IT Consultants; Developers & Software Engineers for short-term as well as long term Projects.
Lead & Manage Release activities including the execution of the deployment plans & checklists.
Communicate release details and schedules to the Business as required.
Manage relationships and co-ordinate work between different teams at different locations.
Negotiate, plan & manage all release activities. Maintaining the release schedule for all core services and ensure alignment across key partners.
Maintaining a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
Continually work towards making improvements in the release process.
Participate in requirements gathering meetings to discuss release scope and/or roadblocks.
Manage Release Readiness reviews, and Business Go/No-Go Reviews Produce Deployment and Implementation Plans.
Create and distribute weekly release reporting.
Research new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs.
Co-ordinate release content and effort based on the service request backlog pending service requests, third party applications, or operating system updates.
Advanced knowledge of software development lifecycle.
Demonstrated ability to co-ordinate cross-functional work teams towards task completion.
Demonstrated effective leadership and analytical skills.
Formal training in project management practices preferred.
Advanced written and verbal communication skills are a must.
Strong analytical mindset and shills, including the demonstrated ability to work with and manage a team to solve complex problems.
Ability to work independently and prioritize work assignments, based on changing business needs.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
This position requires the incumbent to own the Release Management Lifecycle which includes scheduling, co-ordinating, and the management of releases across the enterprise for multiple applications across various Portfolios.
Responsible for implementing and managing release processes for the progression of content and code updates in the development, test, and production environments.
The Release Management responsibilities also include building the Internet Sales and Operations Release Calendar in working closely with the IT release managers from different portfolios across IT and centralizing view of all releases.
IT Staff Augmentation – Can this be a Benefit for Your Organization?
Anyone that’s ever worked on a big Project, a tight scheduled deadline or a new business opportunity knows the value of having the right number along with the combination of right people to get things done. IT Staff Augmentation will guarantee that you will be equipped with the best staff in the industry, primed to help you achieve your project goals.
Why IT Staff Augmentation, you might be asking? Why not hire more full-time employees that will be along for the long haul?
The Answer is quite simple:
We at Techcusp believe that you may not always need the additional staff. Sometimes, you need highly skilled and finely tuned workers execute important work and sometimes, you need augmentation to what you have already got working.
Techcusp believe the following are the key benefits of implementing IT Staff Augmentation:
Cost Effective – What’s the point of paying for extra employees year round if you only need them for a very short time? With IT staff augmentation, you’re paying for the work you need, when you need it and only for the right skills at the right times. By not paying full time wages year-round, you’re saving a great deal of money in both the short and long term.
Flexibility – Staying Flexible in business is more important than staying powerful. By using Staff Augmentation you can ramp up the intensity of your staff’s work output when needed.
Control – By using IT staff augmentation, you, the organization, maintains complete and total control over who is doing the important work, who gets delegated to minor tasks and who is leading the charge on your most important and pressing projects.
Less Risk – By augmenting your existing staff with highly trained and knowledgeable staff, you’re keeping things in-house and under your jurisdiction, completely minimizing the overwhelming risk that can come with outsourcing.
Acquiring skilled and flexible manpower for temporary or short term positions is a challenge that most companies face. For a small to mid-sized company, these issues can be big roadblocks to overcome. Staff augmentation is a solution that you can look at to increase the agility of your organization.
We are New Jersey based Technology services & IT Consulting Firm with sweet spot into Software Development, Mobile Apps, Portal & System Integration. We help firm like yours with Staffing Augmentation& Consulting.
Direct Clients – Looking for Domain Experts IT Staff Augmentation?
Develop functional designs for online, digital consumer facing products
Mobile product design and development, with editorial content management, online video technologies, and social media technologies
Contributing to multiple mobile project solutions running concurrently
Working collaboratively with a multi-disciplined team
Work on current mobile web sites, multi-platform apps, SMS messaging and niche apps, all of which are intended to help audiences get the news and information they want, whenever and however they want it
Define problems and design elegant solutions that meet business and audience needs
Actively work with mobile development teams
Opportunity to contribute to other project initiatives for desktop and mobile platforms focusing on translating TV visual content to the web
Lead and participate in design discussions related to user experience and user interface