Principal Consultant & Delivery Manager – HealthCare (Payers & Providers)
The Principal Consultant & Delivery Manager (PCDM) leverages combined people, process, analytics and technology competencies to support large-scale, complex customer engagements
The Principal Consultant & Delivery Manager (PCDM) is responsible for driving customer value through client facing advisory and delivery services. A subject matter expert and trusted advisor for Payers, Providers, Clients & Program Management Team and works closely with engagement and technology team to define strategic and tactical direction
Collaborates with Leadership, Product, Infrastructure &Security teams to configure solutions and deliver value to customers. Responsible for identifying and solving business / systems issues
Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs
Deliverables include leading major work streams and projects, supporting pre-sales and sales activities, owning deliverables, building key customer relationships, building and sharing institutional knowledge, and developing junior professionals
Build, share, and maintain expertise in both practice area and client environment, regularly interface with Product, Infrastructure, and Security teams to deliver on customer commitments
Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating, planning and delivery management
Contribute to pre-sales and sales activities for revenue growth
Lead major engagement work streams and projects to meet milestones on time, and to deliver with high quality and within agreed to budgets
Plan, organize, staff, direct and control the operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
Use Data Analytics & information sets for analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures (SOP), functional roles & responsibilities, process flow and user guide per SOW
Broad background with financial management, program and project management, service level agreements, objectives, and incident reporting, process and procedure development, change management and risk analysis.
Deep background into Delivers Program Management, Portfolio Management, Change Management and Reporting / Audit solutions for HealthCare – Ambulatory & Patient Care Sites.
Experience in the health care industry
Experience managing IT budget, project portfolio and usage of Agile / Waterfall approach
Lead, motivate, and provide training and coaching to team members in order to support Corporate and EITS PMO requirements
Our PMs are capable of collaboration and coordination efforts both from managerial and technical standpoints between Ambulatory & Patient Care Locations Leadership and Shared Service Lines. This involves gathering, documenting and presenting leadership expectations, needs and related deliverables.
Our PMs have strong quantitative and qualitative analytical skills
Our Program / Managers have sound understanding of IT general application and computer control objectives based on industry standards – HIPAA, PHI, HL7, ADT, LIS, EMR, HIT, HIX etc.
Our Program Managers are also HealthCare subject matter leader, bars excellent communications skills, and ability to navigate a complex and diverse landscape, and interact effectively as a team lead and liaison with business partners in a clinical enterprise.
Proficient with Microsoft Office, Project, Visio and SharePoint tools
Progressively responsible experience in information technology discipline with an emphasis on planning, liaison and inter-organizational relationships, or related administrative or managerial functions
TechCusp PMS are able to collate data, analyze, prepare and present meaning reports suitable for business audience. They also bring program / project budget creation, management, spend tracking and reporting experience
Techcusp PMs are customer focused, possess good communications skills and are self-starter / self-supervised with good influencing skills
We are IT Services & Software Development firm based out of Jersey City, NJ. We have a ready bench of experienced Consultants; Developers and Managers. Reach out to us for our seasoned & domain rich consultants and experts for your short term and long term projects.
Managing Application Development programs using Agile methodology
Managing IT Infrastructure implementation programs as well as application development programs
Managing the expectations of and influencing several diverse stakeholders, through effective communication and well tuned interpersonal skills, is critical to program success.
Determining which program management tools are best suited and effectively using those tools to increase the likelihood of program success is a key decision that program managers must continuously make when managing programs.
Applying lessons learned from previous programs to current programs is another way to ensure continuous improvement.
We are IT Services & Software Development firm based out of Jersey City, NJ. Our Project Managers have deep exposure & understanding of Banking IT – Asset Management, Investment Bankingspace. Reach out to us for our seasoned & domain rich IT Consultants; Developers & Software Engineers for short-term or long term Projects on Full Time or Consulting (hourly) basis.
A high sense of responsibility to the quality and timeliness of one’s own work
Budget and financial management experience
Excellent communication (written and verbal), stakeholder management and interpersonal skills; ability to interface and influence at all levels within the Firm, including facilitation, consulting, negotiation, presentation and coaching
Excellent leadership and project management skills working with multiple stakeholders across several technology platforms and business areas
Experience managing projects in a matrixed organizational structure
Expert in MS Office Suite including MS Word, Excel, Visio, PowerPoint, and SharePoint
Highly organized and detail oriented
Knowledge and experience in managing Agile project management methodologies
Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
Solid experience in using project life cycle methodologies to develop project artifacts, such as scope documents, project management plans, communication plans, project work plans, change requests and risk assessment/issue logs
Solid experience using MS Project & Enterprise Project Management tool viz. Clarity
Strong technical skills and experience working end-to-end through all phases of the SDLC process in medium to large scale IT projects
Willingness and flexibility to jump into the details and get the job done